Add Gateway support to Lock Bolt

After having used the Lock Bolt for over a year now, I am still disappointed that when being away it is missing some very important features. 1. Ability to unlock - granted, this was just enabled via Wyze doorbell, so I decided to get one that I just installed today and it works. But it does not lock remotely. 2. The biggest one is the inability to ‘see’ remotely if the Lock Bolt is actually locked or unlocked. The History log gets only updated if in bluetooth range. Really? Let’s say you enabled access for someone to come into your home to water your plants or check on things while you are away on vacation. If they accidentally forget to lock the door when they leave or if it jams, your Lock bolt would remain open without you knowing until your return - that is not good! When away, I would like to know what happens with my Lock Bolt, and potentially close it if left open. Please enable this feature to manage the Lock Bolt remotely via Gateway!

I agree. I keep filling up my cart and abandoning it periodically when I remember why I’m annoyed at Wyze. Can’t wait for them to fix this.

@Elana

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I purchased the lock bolt because it looked great. I didn’t even check the functionality to see it was Bluetooth only. I fully expected to have WiFi access like all their other devices. I continue to use it on my rental property but I can’t remotely manage or see the activity. This feels extremely limiting in functionality and the addition to have a Bluetooth/wifi gateway would be amazing. Please help us out here and add in this support.

Am I missing something here? Without running a formal tally, notwithstanding the actual title of this thread, it would seem the #1 complaint/wish for the NON WIFI NO GATEWAY Lock-Bolt is that it should have a WiFi/gateway ability or accessory. You are asking the wrong questions - better ones would be, “Why didn’t I buy the WiFi enabled Wyze Lock?” or “Why didn’t I read the device features of the Wyze Lock-Bolt before buying it?” NOT having a gateway on the Lock-Bolt is the feature! Now… could Wyze have just made ONE lock with an optional gateway as an add-on? Maybe. Instead they made an entirely independent product: the Wyze Lock. If you want WiFi, buy that one.

Secondly, buying a 3rd party bluetooth gateway to control your Lock-Bolt remotely, while quite clever, is entirely self-defeating and counter-intuitive. You have now defeated a main benefit of NOT being a WiFi device (isolation/air gap) and created an additional vector for attack by giving a 3rd party device access to both your home WiFi AND the bluetooth managing the front door of your house.

I mean - no judgement I guess, we’re all adults and your business is your business - I have made “more than one” decision in my life I’m sure a forum like this would have been “whaaaat the actual f was he thinking?!” And y’know… I’m ok with that, hopefully I learned from it. I just hope nobody defeating their Lock-Bolt’s WiFi independence learns the hard way why that might have been a bad idea, and further, that anyone stressing over a missing feature being the feature find peace in choosing a more appropriate prosuct for their needs (i.e. Wyze Lock).

Peace.
:slight_smile:

So… not sure who pooped in your Cheerios this morning but to clarify, I bought the Wyze deadbolt lock to replace a malfunctioning Wyze wifi enabled lock and bought from a third party. I believed it was an upgraded lock as the 3rd party site did NOT say anything about it being Bluetooth only so I assumed (again thinking it was an upgraded design) that it would function the same while looking better.
The request isn’t to use a 3rd party bridge but to be able to use the same Wyze bridge that came with the previous locks so no 3rd party openings for attack.

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I bought the lock bolt because it looks better and expected the same functionality. It wasn’t until I already have the lock and going to actually install it did I see it didn’t have any WiFi capability. Which was rather annoying. I don’t like the other Wyze deadbolt they have as it looks ugly. I would like them to do what they should have done and made it optional to have the gateway at an extra cost so people, like you say want an air gapped lock, can and like the rest of us who want it WiFi enabled can have it that way. It’s that simple. I won’t buy more Wyze locks and will stick to the Schlage smart locks.

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I too bought it last week assuming it’s WIFI enabled. I mean, it’s 2023 and unless WYZE explicitly calls it out “Cannot connect/control remotely over Internet”, people would assume it’s a WIFI enabled smart lock, just like the million smart locks out there. I already have a u-bolt pro smart lock but wanted to change to WYZE so that I can control my lock with the same familiar WYZE App. I also need keypad and fingerprint reader, which is why I didn’t buy WYZE lock. If WYZE can add gateway support to allow remote control, that would be golden. This lock almost checks all the boxes but not being able to control remotely (through another device) is a fatal mistake.

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See post #39.

I want the Lock Bolt because it looks better, has the fingerprint feature, and most importantly, because the Wyze lock is designed to go over an existing deadbolt, which I don’t have. I replaced all the deadbolts in the house when we moved in with keypad locks. At some point, I’d like to upgrade them to smart locks, but I would prefer to do it with Wyze because I already have Wyze cams and other products. But I can’t use the Wyze lock, and the Bolt is missing the one feature it needs to be perfect for me. And apparently for a lot of other people.

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I think there are two kinds of locks (on a macro level). Locks that exist to keep honest people honest, like any kind of lock with a key; Then you have other, more secure locks, that have much more sophisticated attack vectors, such as biometric only locks. Then you can break the second category down in to cracking times, or whatever characteristics you like. As far as complexity of the crack, having ble as the only radio attack vector is more secure than Wi-Fi for a variety of reasons. Mainly the number of points of entry with Wi-Fi far exceed that of ble… And that’s just the start of the conversation!

In conclusion, I agree with the idea to enable a Wi-Fi → bluetooth bridge into the lock bolt, rather than adding Wi-Fi. Because indeed, the only reason I picked this lock was specifically because of the reduced threat profile!

gl, everyone!

Unlock Wyze lock bolt through the Wyze doorbell pro when aa

If theres anyway to unlock and lock my Wyze lock bolt when away from home. And ideally through the doorbell pro.
Please
Thank you
can I use the Wyze gateway ?

[Mod Edit] Merged with an existing wishlist topic. Give it a vote to help it along!

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Ability to lock door with Doorbell Pro

You can unlock the Lock Bolt with integration with the Doorbell Pro. Please add the ability to LOCK the door. There is no reason to not have it toggle between locked and unlocked!!

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I recently dumped my lock bolt and purchased a Eufy C220. Just so tired of waiting for a real gateway… The Eufy is a nice lock… Paid $149 on Amazon. I’ll test it for a couple of weeks and then replace all Wyze locks.

I also ordered one of the Eufy wireless cameras. If that works out well, I will dump my Wyze products altogether. They’ve made some dumb moves.

You might check out Eufy….

eufy Security Smart Lock C220, Fingerprint Keyless Entry Door Lock, Built-in Wi-Fi, App Remote Control, Front Door Smart Lock Deadbolt, 8Months Battery, Reliable Power, IP53 Waterproof, BHMA Grade 3 https://a.co/d/8vRpeF7

Good luck.

I would be super interested to hear how you like those. And the battery life especially on that lock. Would you mind replying back after you know?

Happy to let you know. The lock takes 8 AAA batteries yet it is not as large than one would think. I’ll report back.

Update that addresses a couple later questions/comments/misunderstandings about UltraLoq and features:

  • We’re using the Wzye Lock Bolt on our home and love it because we don’t currently have a need for remote management and like the fingerprint reader; however, because it’s crippled for full remote functionality for short-term rental use, we started going to Ultraloq instead as we phase out Kwikset:
  • Have used one U-Bolt Pro with bridge for 18 months and it has been flawless. The benefit of the separate bridge that outweighs the few negatives that have been raised is the far longer battery life of the lock by using bluetooth only on the lock. Only drawback with this one has been that guests don’t read our instructions think the fingerprint reader in the middle is the button to unlock;
  • We want the physical key backup and don’t use fingerprints for guests, so we now get the regular U-Bolt with bridge (last one purchased from Amazon for under $83 including tax) and pay $10 to have it re-keyed to a common key that only we have. I have put four in over the last few months and they’re just as good as the pro. We’ll add another 10 in the next few months.

When Wyze put out the Lock Bolt we had hoped to standardize on those, because all our cameras and security lights are Wyze; however, their choices made the Lock Bolt unusable for short-term rentals and their older one just wasn’t any good.

So far the only drawback with ultraloq has been that, one house would benefit from their all-in-one (not just deadbolt), but it turns out they use a different keyway then their U-Bolt so we can’t put it on the same master. Odd choice there but everything else it great.

Just had one of my lock bolts fail (dead). After replacing one with a eufy wifi finger print lock a couple of weeks ago, I just ordered two more Eufys. Will finish replacing all lock bolts. I’m also curious how the Eufy cameras perform. Ordered one of these. This is what happens when a manufacturer fails to provide customers what they need.

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New Feature: Add Gateway support to Wyze Auto-Lock Bolt

Wyze continue loosing many customers because never read their complains and advises to improve the product. what options else to add and what better to remove.
Honestly, all Wyze clients are Beta testers for you. Just listen them.
Many loyal clients have a Wyze Gateway but there no option add their new Wyze Auto-Lock Bolt. Please add this feature, and read other advices from Wyze clients to increase number of clients instead of loosing them.

[Mod Note]: Your topic was merged to this Wishlist request for better visibility and consistency in grouping similar requests. Please remember to scroll up to the top and click the VOTE button to show your support.

Rather than wait any longer, I am in the process of replacing my lock bolts with Eufy WiFi and Bluetooth touch locks. They have been working perfectly and I am pleased with the app and the ease in setup.

I’ve also begun testing Eufy and Arlo wireless WiFi cameras. Both work well and have decent pictures. What impresses me about the Eufy is how fast it is.

Still evaluating the cameras but I think I’m beyond the lock bolt issue.

Probably, I will do the same… eufy Security Smart Lock C220 looks not bad.
thanks god I bought Wyze Deadbolt lock on Amazon and still have time to return it.
I will recommend my friends to do the same, we have such a short life to wait, when Wyze team will do something we need.
All losses from unpurchased goods are the responsibility of the Wyze developers.