Thank you for the feedback!
For this beta version, it will be required to have the charging station while cleaning on the secondary floors. We are working on an improved version that does not require the charging station and the vacuum will just go back to where it started after cleaning.
Excellent updates WYZE team!
An event to share
@WyzeHongfei @BlakeY
This morning upon an attempt to clean an area (Front Entrance) of my Primary floor, with my WRV I was greeted with an offline notification. Not uncommon but also not consistent, and my fix for this has been to reboot my IoT WAP. (I have a dedicated WAP to just IoT/Home automation and security) This resolved the WRV from being offline.
Upon returning to the Map I could not select any of my Rooms. In fact I cannot select anything on the map to execute a cleaning and the Room Splits are missing.
I tried a few of the standard troubleshooting steps, Restart app, force close, clear cache, rename the map. All with no resolution.
I have 2 mobile devices and the results were the same
Samsung Note10+
WYZEBeta v2.20.3
WRV FW v1.6.126
iPhone 12 Max
WYZE Production v2.19.24
WRV FW v1.6.126
Log submitted - Log ID: 199338
I am sure a remap will resolve this issue, but wanted to inform you of this event.
I will remap at another time and hold fast for now in case I can be of any assistance in testing.
Thank You
Feature request: Multi Dock. Have a dock per floor if desired.
User Story: As a user I do not wish to collect the WRV if on a different floor from the dock if should the WRV need a charge in the middle of a cleaning session.
With multi dock (at a reasonable price point) I can add a dock per floor (as desired) and let the device function with less user interaction.
Update: after consulting with one of my esteemed colleagues @spamoni4 a, remove from dock, power down (rest for 5-20) minutes, power up, return to dock via the app, (not manually) seems to have corrected this issue.
Sent an additional log for comparison if interested LogID: 199449
That’s weird, we will look into the log and get back to you. Are other setting options still responding?
Thanks for the feedback. Definitely agree with you! We will support this feature and make the charging station available to purchase on wyze.com store. We are working on it.
I see. Thanks for your update. Usually, if the home WIFI disconnected, the vacuum will repeatedly attempt to re-connect for a period of time, if it could not successfully re-build the connection to the router (for example, the home WIFI is still down), it will stop trying. In this case, reboot the vacuum itself will be necessary so the vacuum can start connecting again.
I have been working with @Rui on my issues. I also submitted logs. In my case, and maybe the same with @R.Good, When I experienced my issue I looked at my router and the Wyze Vacuum was still connected with Full Signal. But yet the app displayed the dreaded no internet or connection. In one of these cases, the Vacuum continued to work and when done, it returned to the Charging station and then everything cleared up and showed as if there were no issues. For me, this started with the latest build.
Here is my topic:
Yes, everything but the map was working. I could not initiate a cleaning because of it.
The reboot of the IoT WAP resolved the WRV not being connected, that was problem 1.
Problem 2 was once the WRV was connected the map had no room splits the room titles were still there but I could select nothing on the map to initiate a cleaning. Removing the WRV from the charging doc, powering the WRV for 20 min, powering it back on, then returning the WRV to the charge doc from the app, not manually, resolved the map split lines being gone.
Thanks for the replies!
Thank you for finally adding a way to disable the voice prompts! I’ve been waiting for that option for so long… The do not disturb function is nice but it only applies to the voice right?
Maybe there should be a way to turn off that bright blue charging light at night too during do not disturb hours or just turn it off all together. It is very bright and can be hard to sleep when the robot is in the same room charging at night.
Is there a way to add a do not disturb mode so that if the robot has to go back to charge in the middle of a cleaning and it’s already past a certain time… The robot doesn’t try to go clean again later at night after is charged when you are asleep?
Similar maybe to this post.
Have that light on my mobile phone charger. Had to tape over it to drive on those long mountain highways at night. More disturbing then deep red.
@Rui and @WyzeHongfei
Weekly Vacuum kick off. So far everything is working. However, When I am in the app and look to see how it is doing, the Map blinks or displays then disappears and then comes back.
Log submitted: 200883
Vac FW: 1.6.126
App Ver: 2.20.3 - Android Device
Below is a video of what I see. You will see it vanish, comeback, vanish, etc. I only recorded a portion of it.
…I just bought a 2nd vacuum. Problem.solved…
Fantastic beta! 2nd floor mapping was done very quickly, ~12 minutes. First run on that floor (with bedrooms) picked up a gross amount of dust, as the vacuum went under beds! I was already a fan, but now my wife loves it as well!
Suggestions (as you said) ability to have on another floor without a charger where it just goes back to its original spot. Also ability to purchase a second charger.
Also like the quiet mode for the voice alerts. Would like if you could have more than just one option for quiet time (for those of us with kids it’s be nice to also have it quite while they nap).
Great, will try in the next few days. move the charging staton to each floor, would you consider making addtonal charging statoins available?
Jim
Any chance for the following in the future? I bought this vac and a Roborock. Ideally, I’d love to keep the Wyze thanks to the price point, but the feature set isn’t there yet for me. The features below and knowing there in the pipeline would make me definitely keep the robovac.
• zone cleanup - specify a small area in the map with a rectangle to clean
• auto suction adjustment
• manual navigation
• suction profiles per room - specify the suction profile that each room should use, I.e. I always want my bedroom to have the highest suction.
How about being able to use interior walls as spot to split rooms?
Thanks for this update. Can’t wait to try out the multifloor mapping!
I just received 1.6.127 on my vac. Seems like a small update but what changed exactly?