I set up a lot of these plugs at work for people in different departments. I want to be able to hand off the ownership and control of these plugs to those department leads without deleting the devices and having that person set them up again. there should be an easy way to transfer ownership of the device.
[Mod Note]: Please note that request is not restricted to Wyze Plugs. Request is applicable to all Wyze device types.
It sounds like you are setting these up in a more commercial application like a business. Although they can get great use that things like this they’re more designed for the use of a residential home in that it’s something that a limited number of people are going to use and substantial ownership transfer was never really in the thinking stream of a product like this.
If I am in correct in guessing your application please feel free to correct me. You are better bet might be to set up an account for the workspace that everyone can log into. That way the people who need access to a can have it and if it’s not me that anymore you can just change the credentials similar to computer systems in a workplace. That way the right people have access to them have you don’t have to worry about transferring “ownership”
All people that you set them up for must have the same 2.4ghz wifi SSID as yours,
I agree with @Bam – create an account for them, then tell them they can change the password after you leave.
Allow for Transfer of Ownership of Devices to a different account
There are many situations where it would be beneficial to allow for transferring ownership of devices (chiefly cameras) to a different Wyze account without resetting the devices.
Is there a technical reason this is impossible to support?
example 1) Installed cameras for HOA (years ago), new board member is taking on the responsibility of upkeep. Don’t want to have to reach and reset 10+ cameras individually.
example 2) Installed cameras, motion sensors, and contact switches for workplace to deal with property crimes. Need to transfer those cameras to coworker.
example 3) Installed cameras, motion sensors, etc. for non-tech-savy relation. They all (finally) work, after much effort.
Alternatives:
A) Reaching every device to manually reset it carries risk. The reset button is not always readily accessible (this is as it should be) without moving the devices. External cameras require ladder to reach (don’t want people tampering).
It’s easy to disturb the cameras in ways that make them no longer set up properly. i.e., now a light (on at night) is in frame whereas before it was out of frame.
B) No, They’re not going to let me borrow their cell phone for all the time it takes to set it all up and get it debugged. For one camera, sure. However, one camera isn’t enough if this is more than a curiosity project.
C) No, I’m not going to set up a new account, then transfer the account over. What happens when they need me to add new features (see B)? Will they then somehow have to log in to two accounts at the same time?
What about the associated credit card, credentials, and recovery processes?
D) Some people might say that we shouldn’t set it up and transfer it (in general). Said from the perspective that the wifi SSID and password will have to get changed.
However, I would argue that sharing the wifi password / SSID isn’t a serious concern. Put the cameras on a guest wifi with the router’s isolation turned on. It can’t see their internal network and I have no realistic need to use their wifi for internet access myself. Dump the wifi settings off cell phone when done.
Agreed. I have a similar situation with a wyze cam v2. A neighbor set up a cam in our lobby. They moved and I have access since he shared the camera with me, but the shared version on my account has limited usage. Everytime i need to see a replay I have to log into the account he set up the camera… it’s super annoying and i would like to transfer main ownership of the lobby cam to my wyze account. Not sure how to go about it, since someone posted that deleting the cam from one account may deny access to other accounts and turn the camera into a paperweight. There’s not much clear info on jow to go about it.
Wait, I thought deleted the camera from account. The camera would be “free” to add to another account?
I thought so too, but someone in another thread i found (while looking into it) said their camera became a paperweight after they made the mistake of deleting to set up in another account. It didn’t mention the model, so I’m not sure if it’s a camera specific theft security feature, so I’m holding from doing anything until I get an answer directly from wyze.