3 lightd on the hub sense for home monitoring

Tips & Tricks
1

Anyone know what the 3 lights reprsent on the hub sense? I read the description from Wyze, and it does not state what each one represents.

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2

Closing the loop :wink:

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3

OK. Great. What IF they are ALL on and SOLID white? No matter WHAT you do. I have unplugged, pressed the reset button on the back of the hub until all lights went out, deleted the device from my WYZE App, attempted to reinstall using the instructions provided.

My Sense hub will not sync with the network. The router (ARRIS BGW210-700) doesn’t see it on the network (i.e. it isn’t listed in the devices list on the router).

The problem here is that my door sensors and my motion detection will not set up without the hub in place and for some reason unknown to me (or probably even all of mankind), the system will not install correctly.

4

Were you able to get any resolution on this? I have the same issue with all 3 lights on solid but I was disconnected from the network; I couldn’t change the network and when I attempted to re-install, pushing the reset button did not prompt me for a “Ready to Connect” and my app indicated it couldn’t find any sense hubs.

5

Same for me. Three bright lights, on steady, but not connected to my router. The hub would not reset per Support instructions. They had no other solutions. The battery inside checked good at 3.287 volts. The unit was out of warranty so no joy.

6

I too was having this issue, tried everything stated above. Finally left it unplugged till the battery drained and then tried again still no luck. I tried a new plug base for the USB cord and that seemed to fix it. I was then able to do the set up again without the connection timing out, and get my device connected again. The three lights are still on now but it seems to be working fine.

7

That’s normal, if the hub is working properly. See post #2 above.

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8

Thanks, saw that. The bigger problem was not being able to connect to internet, though I was connected by Ethernet cable. Connection kept timing out and would not connect. Changing the plug that came with the hub for the USB has worked.

2 Likes
9

Same issue

10

Good call I was having the same issue and changing out the usb ac adapter fixed the problem. Thanks for the solid advice!