WARNING!!! I have this beta installed on two IOS devices, both betas are logged in as myself. From Events, an event, I can click Playback, and it works on one of my IOS devices (an iPhone), but on the other (an iPad), I get an error, “Playback is Not Accessible for Shared User”. This particularly sucks because I too got that “Update Required” message as spamoni4, so I had to update both IOS devices to the latest beta, and now I fear I’ve got a broken beta version on both of my devices. This is happening with at least two cameras, a Wyzecam V2 running beta 4.9.9.1273, the other a Wyzecam V3 running 4.36.9.139. I will check more of my cams and events, but I consider this a SHOWSTOPPER of a bug, because if the event is interesting enough, I need to review the longer SD card content, which this BUG prevents me from doing.
C’mon Wyze, you need to do a better job with these beta releases, 1273 on the cameras is causing me lots of failure to connect errors, on multiple cameras, and cold restarting them only gets them working for less than a day.
And now this in the app.
Update: same problem on another two cameras I’ve tested, so far I haven’t found a single camera that works from the 2nd IOS device (works here meaning, playback of SD card from the Events tab). This was just within under 5 minutes of testing, I’m posting early results as a warning to other users.
Same problem for me on iOS (@#$%^& iPhone 8 with 15.6). TestFlight installed 2.34, but then when I start the app it gets the update required popup shown above. If I click on Update Now, it takes me to the App Store where it installs 2.33. Cycle repeats. If I click on later, the app works and after exiting and restarting the Wyze app, I did not get the popup.
On the Android, the Google Play Store did admit that there was an update for me on the Beta app. It started the update, but I was not watching it. It did not appear to do anything, and now it thinks that I am current with v2.33.1 (162).
Beta updates are rough, as bugs are expected. But those bugs save your fellow users from experiencing them for those that help. So a round of applause for the brave techie Beta testers that help out and keep Wyze’s products inexpensive!
In addition, I left my v3 Cameras unplugged for 12 hours, note this was prior to upgrading the app. In any event, Now when I go to the Device Settings and Notifications Menu, the AI selection options are missing. This is only the case on Android and not iOS. iOS shows the AI Notification Selections. The Event Recording Menu still contains AI Selections, so the issue is related to Notifications only. Here is an image on how it looks.
NOTE: The last bullet has the word Exits, it should have been Exists
Here is my Setup:
All Cameras are on Cam Plus
All V3’s are exhibiting the same issue
I am on the latest Beta Release App (now):
Android: 2.34.0.b61768
iOS: 2.34.0(3)
V3 FW I am using is: 4.36.10.2163
I submitted logs from my Android Device
Log from Garage Camera V3: 670545
Log from Android App not limited to Camera: 670547
EDIT
I just took my Garage Cam and went back to FW 4.36.9.139 and the AI Setting in Notifications seems to be back. But not the individual selections for each AI. Also notice, the image is not a drop down but rather toggles. So Is what I see above the new look? Where When notification is turned on, it automatically will notify based on the AI Events selected and then you choose All Other Motion if you want everything? Not sure, but wanted to point this out.
At this time, I am inclined to leave my other cameras on the Paused Firmware until a new release is available.
One other observation, The Upgrade notification is not showing since turning off the other v3’s and downgrading the FW on my Garage. So I believe this is all related. I am hoping @WyzeAndy or @WyzeJasonJ can shed some light on this.
Here is what I see on the downgraded V3 Notification Menu area:
This latest beta is very unstable. It locks up when you tu and turn it to landscape. When you click the landscape box it will not shift and the app has to be restarted. This is getting very frustrating and is the worse and most troublesome so far.
This is a dev log submission for beta Wyze app for Android version 2.34.0 (b61768).
Problem Description: Leak Sensor status not current on Wyze app Home > Monitoring > Environment summary.
Steps to reproduce: Triggered a leak @ 10:17 this morning.
Screenshot from Wyze app Home > Monitoring > Environment section > More > Leak section (note correct time):
Performed a “pulldown” to refresh screen several times.
Cleared cache, force closed app, restarted app.
Cleared cache, force closed app, restarted phone.
Repeated all of the above 3 times over 1 hour.
Logged out and logged back in.
Tested under Android versions 8, 9, 10, 11 and 12.
Expected result: Leak status should report most recent activity date/time.
Tried the smart support tool on a WCO v1. Chose notifications, then when I got the part where it asked me to enable notifications, I hit exit. Selected helpful, then hit ok. It didn’t do anything. Tried again, nothing. Had to close app.
2.34.0(b3) During arming/disarming the device issues page shows the key pad batteries with a red dot even though the batteries are shown as “normal” on the device info page for each device. Clearing the cache did not solve the issue. This is carryover from the 2.33 App .