Cameras Offline in Monitor Mode

[SlabSlayer]

@daboys5, what Firmware version are you running on the Sense Hub?

The references I found to that bug being reported were actually in Hub FW Version 4.32.9.264 Beta threads. I searched the Production Release thread and found no reports of this.

@fauxwindsock

HMS always reports that my listed security cameras are offline, they are not.

@AmoEGL

However, the summary page shows all 5 assigned security cams as Offline (they are not) and the batteries for all 3 keypads with a red dot (they are Normal according to keypad pages).

This was reported previously in 4.32.9.249:

@mxb

still running 249 and have been experiencing these bugs you mention for a while now:

• Cameras always show offline in HMS even though they are online

Also, there is some reference to the same battery status issue in app release 2.33 and the 2.34 Beta:

@AmoEGL

2.34.0(b3) During arming/disarming the device issues page shows the key pad batteries with a red dot even though the batteries are shown as “normal” on the device info page for each device