Playback from sd card is not working correctly. Video is slow and choppy and sometimes doesn’t play at all with an error saying no video at selected time.
Still have the issue where there is no tags available when submitting a mis-identified event. I have to upload the event via my iPhone if I want to mark it with the correct tag.
Just got this, don’t recall getting this with the Doorbell before, but figured I would post it. Other Events work fine, even other doorbell events. Probably with the AI / Cloud Server. Submitted log: 157335
I just submitted a log from my phone on this. the last 3 events showed Error 6. befofe that, they worked fine. Wonder if something is going on with AWS and their servers.
@UserCustomerGwen , not sure if there is some issue with the servers, but the last 4 (1 more from when I posted the count above) Doorbell recordings are returning Error 6. I have not experienced this issue at all today until recently. Wanted to make you aware in case you all are experiencing AWS Server issues again.
Just got another Error 6 #5.
@UserCustomerGwen, I am now up to about 10. THe last good recording or event was at 6:38pm EST.
Currently they are releasing the new Wyze Sense V2 with the Home monitoring setup. Soon after, they are supposed to be releasing the pieces for individuals not signing up for home monitoring, hense the Wyze Sense Hub V2.
I get this same error when I put a SD card in my outdoor cameras, and select event recording. It randomly stops after a while. Unsure exactly what’s occurred but am sure it is related to SD cards and recording to it rather then the cloud. I’m believe I sent in logs a while back regarding this issue.
I had the same code recently, on cam V3. I unplugged it, worked for. While, then, couldn’t access the feed. I logged out and back into account, seems to have done the trick. Good luck. Try opening a ticket with a log.
Yea - logs were sent, but it started working again and has been fine since. I am monitoring it. I did logout of my account and back in… So maybe I hit on the fix without realizing it.