WyzeGwendolyn: Promoted to Customer 2/21/24

Hey, Forum Friends!

Today is a difficult but important day for me. I know I haven’t been here in a while (unless covering for Jason), but this is still one of my communities and I wanted to say goodbye. This is a love letter to our forum. :heart:

I’ve been here for over 6 years. As I’ve said many times, there has never been anywhere that I would rather be. Handing the forum over to Jason was a difficult decision but I never regretted it because he has done such an amazing job with this platform. In the past, I’ve laughed with you, grumbled in frustration with you, made silly jokes with you… I’ve felt your joy, your humor, and your pain. I shoved the Wishlist into the faces of my coworkers, fielded emergencies with you, and even led some “secret” communities here like when we had Early Access and the alpha section.

I’ve learned from this community. I learned how to be a better community manager. I learned how to adjust processes and guidelines as needed when issues begin to arise. I learned forum moderation tools. I learned that peepeep cannot resist making polls, that sometimes the gruffest of community members are the most stalwart, and how to create a perpetuating volunteer team.

Wyze has been the center of my life for over 6 years. YOU have been the center of my life for over 6 years. It isn’t easy to leave here. Many of you have become friends over the years. But I know you’re already in good hands with Jason. He started as one of you and then was stolen for the employee team. He knows your needs well and will speak for you with the voice we’ve built at Wyze over time. I’ve watched him advocate on your behalf and promise you’d be proud of him.

As I worked through all of my closing tasks today, I spent a literal hour saving screenshots that I’ve taken over the last 6 years. And crying. Lots of crying.

I cried because I saw so many of your usernames in those screenshots. So many kind moments. Funny moments. Snarky moments. Moments where we grew to learn together.

I’m a completely different person than I was 6 years ago. I just finished up telling a bunch of coworkers about how much of an impact they’ve had on me in this time. I want you to know that you’re also part of that.

Your support for me over this time, through thick and thin, has made a difference. I am a confident person in ways I never had been before. I am fearless and feel capable when meeting challenges. I know that I have so many people cheering for me and that my efforts matter. You told me that. To my face.

Thank you so much for everything. Thank you for shaping me into this person with this life that I love so much. You changed me for the better and I will never ever forget it.

I’ll miss you. And I’m happy that I have the opportunity to say goodbye. I’ll never forget this community and everything you’ve given me. Thank you for everything, even (or especially) the sass.




You will be greatly missed here, but the rest of the world is a better place for wherever you land. :heart:

I can’t believe it’s been six years since it was just the two of us running the forum on WordPress and managing the wishlist on a Google sheet. Who would have thought we’d come this far. And you have so much farther to go.


Big breaths…


Thank you for everything! :heart:


Thanks for all you have done, you can never be replaced as you are one of a kind. Enjoy the next chapter of your life and career. You will be missed here…

:heart: :face_holding_back_tears:


@peepeep now you need a poll about this

Be seeing you WyzeUserCustomerGwendolyn! I look forward to see where you go from here!

You will be missed as our community advocate.

Thanks for all you have done.

:heart: :cry: :sob: :people_hugging:


I actually saw that sheet when I was getting everything tidied up today. It made me smile thinking about how you and I used to duo-handedly manage an entire Wyze wishlist.


Promoted to customer? Now you can be a Wyze tester, too! And a chance to pull your hair at the next service outage.


Congrats! Thanks for all you have done for the communities and the volunteer squad! :heart:


Enjoy the next phase of your life Gwendolyn!


I’ve been pulling my hair out at service outages longer than most of you have been customers! Who do you think was doing the update posts all these years (before Jason)? :stuck_out_tongue_winking_eye:


Thank you for everything you have done here. Best wishes as you turn the page to the next chapter of the book called “life”. This 5 year old video was very helpful for me when I manually flashed my first Wyze camera. Take care.


Thanks for everything! We’ll definitely miss you around here. Feel free to report the occasional wyze outage to the forum as a customer or maybe a new wishlist item in the future! :wink:


You will surely be missed here In this community and I’m sure on the other platforms as well, Congrats! On moving forward to new opportunities in the next chapter, Thanks for everything you have done,
I wish you all the best

:heart_eyes: :heart_eyes_cat: :clinking_glasses:



Strong  like bull.
Warm  like touch.
Fluid  like water.
Open  like sky.

Don’t fence them in!   :dove: :hugs:

I can hear @Customer saying ‘That old chestnut :point_up: again?’ And Greenbeard ( @gemniii ) saying ‘And then a miracle happens!’ (I also hear him grumbling sometimes.) Irrelephant? What can I tell you, I hear forum people. :man_shrugging:


Thanks for all your help over the years!
Good Luck in all your future endeavors!


Speaking of which. Sure would like to see a quick hello from @Customer. It’s been a minute.


Gwendolyn, I know you will not see this message as a Wyze employee, but I also wanted to add to this chorus of love and praise. I joined the Wyze family in July of 2018 and you have become a good friend. I hope we can continue that friendship for many years to come.
Mike VB


i must say cameras may be crap in remote environment, my bcp is on lan and also lost connection recently, however your community is great.
when i comapre with blink amazon forum how they ignore customers, wyze forums always win and it is pleasure to read many comments even if they are not helpful at all :slight_smile:


Godspeed Gwendolyn! Thank you so much for the legacy you helped create and the positive impact you’ve had on our lives. hugs2 May you always find success and happiness as you follow your heart. :heart: :heart: :heart: