WyzeCam Plus vs having an SD card

[Customer]

This was recently brought up:

Clarification on Cam Plus cloud storage duration

Hello @Wyze staff. Can someone tell me where it shows that the cloud storage for events is only 2 weeks? I have been downloading events after being on vacation for about a week and a half. I took a break for a day or 2 downloading the events. Then when coming back to getting the rest of my events; I found I cannot see anything older than 2 weeks. Today is 1/5/2021 and it seems I have no ability to see anything pre 12/23/2020 (so it’s even more like only 13 days of storage).