Hi, I bought Wyze watch 47mm 4 days ago. I bought the watch for its looks, to see the time, and raise to wake feature. Its kept on a table most of the day. The raise to wake feature works 80% of the time.
The raise to wake feature works for about 20-30 times and then stops working. This has happened for three days. I can have the watch on all day and it wouldn’t work (tested all-day scenario yesterday otherwise I have kept it on a table for few hours and then tested it). I left the watch on a table overnight and it started working on day 3 and same for day 4. On day 2, I had to reset it and it worked but this too was after leaving the watch on a table overnight but I don’t remember testing it if it had started to work when I left it on the table.
The watch is paired with ios but have the app installed on three devices (Clock on one device is in a different timezone, this device is not the one watch is paired with and is a android device). The app has two other devices on it - cam and robot vacuum. Location set to always and background app refresh enabled for the app. The duration of Raise to wake is set from 1 AM to midnight. Notifications are not enabled. Firmware version - 0.12.28
I really like Wyze devices but this issue is a deal breaker for my usecase. Could this be a hardware issue? I am eligible to return the watch for another 20 days.
There are subtle differences between 47c and 47. But I’m not sure what they are other than 47c has additional straps, colors, watch faces, etc. I’m also not sure if 47c has it’s own firmware from 47. It did at one point a long time ago, but that may have changed. You probably do have a 47c. I don’t think plain 47 is sold anymore. If you loaded 47’s firmware version 0.12.49 on your 47c and everything appear good, including watch faces, you should be good to go now.