We are releasing Wyze Video Doorbell v2 firmware today! We added the ability to turn off the sound when the doorbell is pressed and added an option for Wide Dynamic Range. Wyze app 2.50 required for these options. Read our Release Notes: [image] Release Notes & Firmware Looking for …

Hope it’s okay to ask in this thread but is there a reason why the Wyze Video Doorbell Pro has not had firmware updates in over a year, but the non-pro v1 and v2 versions are still getting updates? I feel like the Pro is due for an update (both in terms of firmware and hardware), or should be axed.

I understand the sentiment, but in this case be very happy you did not get the upgrade. Since April 8th most detection functionality for the v2 is effectively broken and there is not even a mention about a rollback or fix.

@WyzeJasonJ @WyzeAndy Any update??

We are now at an ENTIRE month since the firmware upgrade broke the most basic function of the doorbell (notifications). All I’ve seen is one Beta version update that didn’t fix anything. And I’ve seen no feedback from Wyze since that Beta release. Nothing. Hello Wyze? Do you care about your long tim…

The solution I ended up doing was contacting support and filling a warranty replacement due to a defective firmware. About a week later I got my new doorbell and refuse to do any more firmware updates. Their warranty states: “Wyze warrants to the original owner of the product that the product will …

I went the frustrating route of returning to amazon and getting buying a new one and using the method sinistergti mentioned to avoid upgrading to the broken firmware. I am sorry to whoever buys that amazon return. It’s really ridiculous this is still an issue.

You did better than me. I had a receipt, warranty, and multiple logs too. I pleaded my case to a customer service rep and they outright refused to send a replacement. I explained how the replacement would have earlier firmware that was actually FUNCTIONAL for notifications. Explained in nauseating d…

I just messaged you. Hope it’s helpful.

You should post a review comment on Amazon. Suggest other people not to buy this crap.

Wyze Video Doorbell v2 firmware - Released 4/8/2024

Wyze News

sinistergti May 9, 2024, 1:01pm 53

For those as frustrated as I am, voice your opinion on the Fix it Friday post from WyzeJasonJ.

Fix-It Friday - May 2024 - Wyze News - Wyze Forum

Topic		Replies	Views
Wyze V2 Doorbell not longer recording events or sending notifications Cameras android , video-doorbell-v2	188	7660	December 12, 2024
Fix-It Friday - May 2024 Wyze News fix-it-friday	114	4672	June 12, 2024
Wyze Video Doorbell Firmware 4.25.1.042 and Wyze Video Doorbell Pro Firmware 1.0.64 Released! - 3/30/22 Wyze News update	63	3705	June 24, 2022
Wyze Video Doorbell v2 firmware - Released 5/13/2024 Wyze News	12	926	June 25, 2024
Wyze Video Doorbell v2 Beta Test 7/1/2024 Beta	20	715	August 9, 2024

Wyze Video Doorbell v2 firmware - Released 4/8/2024

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