Wyze Video Doorbell v2 firmware - Released 4/8/2024

The solution I ended up doing was contacting support and filling a warranty replacement due to a defective firmware. About a week later I got my new doorbell and refuse to do any more firmware updates.

Their warranty states: “Wyze warrants to the original owner of the product that the product will be free from defects in materials and workmanship for a period of one (1) year from the date you purchased”.

Luckily I got a customer service rep that understood it was a Wyze issue and not a me issue. They sent me a replacement since I had multiple logs, these forums, and a warranty.

I’ve never had major issues until the firmware update, yet no one seems to want to fix the issue or rollback the firmware.