Wyze Video Doorbell Firmware 4.25.1.060 Released! - 4/27/22

[helio4k]

This is what I see in both Firmware Update and in the Doorbell Firmware option

[helio4k]

[DHCR]

Don’t bother upgrading. I’ve been on 4.25.1.0.60 since it came out in beta. It’s still broken with the doorbell stuck authenticating 3/3.

It’s garbage. Don’t bother.

[adel_bouchiba]

So true @DHCR, same here, still bugging, stuck at 3/3. The doorbell is unusable

[SlabSlayer]

I have no answers for you. There aren’t any indications that the .060 was halted. I’m not going to update for the reasons stated by @DHCR and @adel_bouchiba although .042 was reported to have introduced the 3\3 problem and .060 was supposed to have fixed it.

I am on .042 but have never been affected by the 3\3 problem.

It is my suspicion that .042 and .060 are incompatible with the newer app versions and cause the 3\3 issue, which is why I haven’t experienced it. I am on an older App version Android 2.30.0.130

For those affected with 3\3, it might be worth a try to roll the app back to see if it helps since there is no way to revert the FW.

[helio4k]

Thank You all for responding, I like Wyze products but it seams that they are stretching tin with all those new product launches and forgetting to fix other older products by providing quality firmware fixes.
Cheers

[DHCR]

Note on the 060 FW, someone here posted that if you set the doorbell to use nightvision all the time that the 3/3 issue wouldn’t happen.
I can confirm that also works for me. So, the doorbell is at least usable, but only if it’s set to black and white.

[Newshound]

Has anyone submitted a Fix-it Friday for this?

[SlabSlayer]

5\6\22

Fix-It Friday 5/6/22

The last two firmware updates for the Doorbell Camera have made the camera inoperable as many users on this forum and reddit have reported. The camera will get stuck on Step 3 and not display the video. This includes the last firmware that was sent to fix this problem even though users reported the problem existed during the beta, but it was still released. Many have asked to roll back the firmware until the issue is resolved but support claims it can’t be done. We’re not asking for new featur…

Last update 6\1\22:

@WyzeJasonJ

Reddit - Wyze Video Doorbell is getting stuck on 3/3 instead of displaying the live stream

We are still working on the firmware fix for this issue. We had a version but QA found some blocking issues for it so we’re working on a new version for internal testing. Thanks for your patience!

[pruitts]

Has there been any new updates on the firmware to fix the Step 3/3 Authentication issue? It’s been quite a while and I don’t see much happening with it. I bought another doorbell from Home Depot and returned the one that is having the Firmware issues. This doorbell is at firmware 4.25.0.267 and is working perfectly!