Wyze v4 camera activation date is wrong

[Crease]

@ssummerlin

Contact support directly.

I think this is a good idea even if there are no problems with the camera and no refund or replacement is being sought, because I’m still not sure what “Activation Date” means in some cases:

@Crease

What does “Activation Date” mean for the Video Doorbell v2?

Discussion in another topic has me wondering, because my Video Doorbell v2 shows an “Activation Date” of “08/29/2023” in the app, even though the product first became available in October (the date noted in the title of this topic), and I installed it on 6 November 2023.

Other cameras show Activation Date data in the app that coincides with the dates I first added those cameras to the app and set them up, but that doesn’t seem to be the case with this Doorbell, so now I’m wondering what “Activation Date” actually means….