I replaced my NEST doorbell with this a few weeks ago and it was working fine. For the last 2 days I stopped getting events/notifications. If I choose restart service from the app I might get one but then nothing else. Looking at my subscriptions I oddly have 2 Cam Plus subscriptions (one that is…

I have the rule resetting both my dbv2’s daily also. So far I have not noticed any video losses from when they are ‘down’. I wouldn’t expect to recover live video that was also recorded to sdcard. Yes, I would vote for this being a server side issue and likely AWS Wyze server.

If it’s server side, it’s only so in combination with the new firmware on your doorbell. My un-updated v2db is flawless. I think that’s pretty much established.

I’m with @sdoxsee and glad that I haven’t updated my Doorbell firmware since January, because I’m still getting the expected notifications (though sometimes when I walk out the front door, it seems like the lag between when I’m physically triggering an event and when I actually receive the notificat…

[image] Crease: If nothing else, I think Wyze’s acknowledgement that it’s a current problem is a positive step. It’s better than the nothing we’ve had since April, so I remain cautiously optimistic. However, I am concerned by Wyze’s classification of this as “not receiving notifications”. It’…

This morning, 2 events for back dbv2, Both triggered the announcement, 1 event recorded to cloud & sdcard the 2nd to sdcard only. 3 hours earlier, multiple events announcements, cloud & sdcard recordings and push notifications to phone. 1 event on the front dbv2 triggered announcement, recorded to c…

Ok so I bought the video doorbell thinking I’d get notifications and so far I get sporadic notifications or none at all… what’s the trick?

Welcome to the Forum, @bill.hines3 ! :wave: There is no trick. There are multiple topics here on the Forum that describe this problem, which seemed to be introduced with a firmware update that was released in April of this year . According to Wyze’s latest official update on that particular issue,…

[image] bill.hines3: Ok so I bought the video doorbell thinking I’d get notifications and so far I get sporadic notifications or none at all… what’s the trick? If you are still able to do exchange, do it. Then don’t upgrade the firmware to 4.51.1.9341 or newer. See below link on how to work…

[image] Salor: If you are still able to do exchange, do it. Then don’t upgrade the firmware to 4.51.1.9341 or newer. :+1: I concur, at least until the fix that’s being tested makes it out of β and has positive reports following updates to production firmware here on the Forum.

Wyze V2 Doorbell not longer recording events or sending notifications

Cameras

grapefruityoda July 1, 2024, 10:46pm 138

Those who are experiencing issue due to the 4.51.1.9341 firmware or later can try the latest beta 4.51.2.0379 which was just posted. Hopefully it will resolve your issue. Click here for instructions on how to sign up for beta.

Topic		Replies	Views
Wyze Video Doorbell v2 firmware - Released 4/8/2024 Wyze News update	71	3781	June 28, 2024
Fix-It Friday - May 2024 Wyze News fix-it-friday	114	4522	June 12, 2024
Wyze Video Doorbell v2 firmware - Released 5/13/2024 Wyze News	12	909	June 25, 2024
Wyze Video Doorbell v2 Beta Test 7/1/2024 Beta	20	681	August 9, 2024
Stuck at 3 of 3 Authenticating - Firmware 4.25.1.060 Cameras video-doorbell-v1	300	11763	December 20, 2023

Wyze V2 Doorbell not longer recording events or sending notifications

Related topics