Not sure if this is the right place to post or not. If not let me know where I should be and will gladly move it.
So I just got my thermostat today and followed the directions and got it all hooked up. Everything went smoothly till I got to the testing. Stage 1 heat, heatpump, worked perfectly. Stage 2 heat furnace worked perfectly. Stage 1 Cooling nothing at all AC unit outside didn’t kick on or the stuff inside. If anyone has any idea I would greatly appreciate it. Here is a picture of my wiring on the old thermostat and with the wyze. The wire that is hooked up that has a jumper is the R wire.