So, I purchased a number of switches a few years ago, but never installed them. Now, I finally installed one, and once I added the device to the app, it would not allow me to do anything because the firmware was outdated. Multiple attempts failed to upgrade the firmware. So, I deleted the switch from the app, reset the switch and tried again. Now I’m getting a “Bind switch error” and cannot even add the switch to the app.
Does anyone have any suggestions on clearing this error? Will I experience this same issue with all the other older switches? Maybe the Wyze app cannot upgrade firmware if it’s too old?
Has anyone else run into this error or seen a fix for it?
Apparently if I update the firmware of a device, it can brick it. And if I don’t update the firmware, it will eventually force me to update, but will fail the firmware update process because it’s too old. Can’t win with firmware updates.
Thanks for the suggestions. I have tried reinstalling the entire app (which included clearing app cache), but that didn’t work. I wasn’t using BLE for any other devices. I only have 2 GHz broadcasting from my router.
I have 4-5 other switches that were installed a couple of years ago. Those didn’t have this error, and have been working fine after installation. The bind switch error I’m experiencing is on unused switches purchased years ago. If I had to guess, it seems like somewhere the app became incompatible with the “old” (but unused) switches.
There are a number of threads from years ago about this error, but I’m experiencing this today. So those issues were apparently not fully resolved.
I haven’t contacted Wyze Support yet, but since there doesn’t appear to be a public solution, I’ll try that next.