Wyze switch "Bind switch error"

So, I purchased a number of switches a few years ago, but never installed them. Now, I finally installed one, and once I added the device to the app, it would not allow me to do anything because the firmware was outdated. Multiple attempts failed to upgrade the firmware. So, I deleted the switch from the app, reset the switch and tried again. Now I’m getting a “Bind switch error” and cannot even add the switch to the app.

Does anyone have any suggestions on clearing this error? Will I experience this same issue with all the other older switches? Maybe the Wyze app cannot upgrade firmware if it’s too old?

Has anyone else run into this error or seen a fix for it?

Apparently if I update the firmware of a device, it can brick it. And if I don’t update the firmware, it will eventually force me to update, but will fail the firmware update process because it’s too old. Can’t win with firmware updates.

The one Maven I’m aware of who uses these is @R.Good. Maybe he has some ideas? :man_shrugging:

I have not seen the binding error nor have I had a FW “brick” a switch.

I also just installed another switch 2 weeks ago that I purchased a long time ago and no issues installing.

I would try clearing your app cache. Then try reinstalling the Wyze switch.

The switch uses BLE for it’s initial connection, try disconnecting any other BLE devices from your phone.

If you have a 2Ghz/5Ghz mixed router, turn off the 5Ghz during install. For some reason there are WAPs that the switch just does not like.

Thanks for the suggestions. I have tried reinstalling the entire app (which included clearing app cache), but that didn’t work. I wasn’t using BLE for any other devices. I only have 2 GHz broadcasting from my router.

I have 4-5 other switches that were installed a couple of years ago. Those didn’t have this error, and have been working fine after installation. The bind switch error I’m experiencing is on unused switches purchased years ago. If I had to guess, it seems like somewhere the app became incompatible with the “old” (but unused) switches.

There are a number of threads from years ago about this error, but I’m experiencing this today. So those issues were apparently not fully resolved.

I haven’t contacted Wyze Support yet, but since there doesn’t appear to be a public solution, I’ll try that next.