Just had it for a little more than a year. Came with the Smart Home starter kit. Suddenly, the sense bridge seems stopped working. My motion sensor shows offline. I checked the sense bridge, which is connect to one of my V2 cam, I see no status light. I tried pressing the button on the back of the bridge.
Also tried power cycle of the cam. None worked. Checked from the app, the accessory part of the camera says I haven’t added that kind of device yet. There is nothing more that I can check from the app. Anybody has the same issue? Is it dead (because I see no light).
One last thing you can try…remove the bridge from the camera, power cycle the camera, reinstall the bridge. Unless you have a second camera to try…
Thanks. Did try your step on a 2nd camera, same issue. It’s very frustrating that I have no reach to Wyze help desk on this kind of issue.
You have multiple ways but none guaranteed to work: phone, chat or email. If you don’t mind sitting on hold, I understand phone is the most reliable.
Thanks. Maybe I didn’t do it right. I was trying to create support ticket. Then the system asked me to write something to search knowledge base. Then I reached a dead end. Will try one more time.
i have the same issue, and i can not pair anymore the sensor motion and the wyze contacts, i try several ways to fix it, but i still with the same issue… can you solve it?
If the little bridge is dead, I’m guessing they don’t have any more as V1 stuff has been replaced with V2. Most of my old motion and door sensors have died, and the few I have left are now synced with my V2 hub.
That said, I have a V1 bridge that I’ve retired from use as a result. If you think it would help, I would be happy to give/send it to you. PM me if that’s something you’re interested in.