Wyze scale s

Hi. I’ve had the Wyze scale long enough to need to replace the batteries. The problem is the batteries won’t come out of the scale. The one that slides in, on the right, simply is stuck. I can’t get any purchase on it to slide out.

Do you know any way to extract the batteries?

Is there some way for me to take this thing apart to get access to the battery holder?

Order - Placed on October 1, 2021

I am sorry this is happening. They definitely should come up.

I would contact support about this, they may be able to help out.

Wyze Support

(206) 339-9646
Mon - Fri 4am - 8pm PT
Sat - Sun 8am - 4pm PT

1 Like

I’m having the same problem. The spring trick isn’t working. I’m trying adhesive now.