My Robot vacuum now looks like it is crab-walking (like one of the wheels doesn’t work right). By crab walk - to go straight it goes left then right then left then right then a circle then … you get the idea. It also looks like the nose is up in the air - the vacuum surface is not level when it drives.
I have cleaned it
I have Factory reset it
I have completely deleted it from my app and re-added
Attempted to Quick Map - but it crab walks terribly while doing that.
Is it something inside that I need to look at? I am stumped
Added information
I moved the docking station to hard floor (vs carpet) and it goes straight fine when mapping. as soon as it hit the carpet (which it has vacuumed for many months just fine) it starts to crab walk. Looks like the right wheel can’t keep up. Is there a way maybe to replace the motor for the right wheel?
Do you know when it got that? Like was it okay for some time after getting 1.6.202?
That version has been ruining people’s robovac with symptoms like yours. There is no way to go back to a working version. If the vacuuming is already misbehaving, I don’t think there is any real fix. A factory reset may help temporarily. I’ve added your post to my 1.6.202 list.
UPDATE: Finally bought a new Wyze vacuum and was surprised that the firmware version on the brand new machine is 1.6.306 and it runs great (for the most part). Still get overlayed map issues every once in a while. But my question is related to me starting this thread. I still have my other vacuum… how can I force the upgrade from its current firmware version of 1.6.202 which still has broken that one.
If the old vacuum is not prompting you to update, then unfortunately it’s not possible to update at this time.
The older hardware had some issues that caused the new FW versions to brick the vacuum. The newer hardware has this fixed, and Wyze did a few things to get some specific FW versions to be able to update since they contained important changes, but not every vacuum was able to update unfortunately.