I’m whitelisted for the Wyze person AI. I’ve not received one notification of a person. I’m just checking that I have it set up correctly. If I’ve missed a step please advise. I don’t have CMC but included a pic to prove it’s off. Thank you for any help. @UserCustomerGwen can you direct me to help? …

if you turn off motion DETECTION the camera wont record anything at all. in speaking with the person from Wyze that originally posted that, it was meant to say turn off motion TAGGING. (that’s the green box) :upside_down_face: :+1:

Looks good to me. How long ago did you activate it? I think they said it could take 24 hours to start.

3 days ago. If it looks good wonder what to do now. @Mavens any help?

Are you running the “new” beta app it’s best to post beta issues in the beta section [image] Wyze app 2.9.x beta for V2 and Pan (02/26/2020) Beta Hi beta testers, Today, we have another 2.9 beta version for you all to test. Android: 2.9.26 iOS: 2.9.20 (It may take 1-2…

I’m pretty sure that this is a known issue and we’re working on it. Though, as a quick check, do you have CMC enabled for those cameras? If so, I would not expect person detection to work.

@UserCustomerGwen so do I just wait? Anything I can do to try to get it to work?

I’m sorry, I don’t have that answer and the most qualified person to help you isn’t in the office today. :frowning:

@UserCustomerGwen I deleted all of my cameras out and re-added them to the app. I have a Wyze AI person detection Enabled on all three cameras. And the only notifications that I have set up on all three cameras are for person detection. I shut off sound and motion. I know you said that the person …

If by notification you mean an event recording, on mine I to have event recording on motion turned on in order to get any events at all. Once that is turned l on I get notified for person or motion or both depending on my notification settings.

Today [image] I don’t mean event recording. Just person Detection. I was told by one Wyze employee to turn motion notifications off. So I did. I don’t know what to do. I’ll try turning them back on. Thanks for the advice. I’ll take any I can get at this point.

Wyze Person AI

Beta

HDRock February 27, 2020, 5:49am 4

Are you running the “new” beta app
it’s best to post beta issues in the beta section

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Wyze Person AI

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