In the App, create a way to delete the events.
If you have a busy household and go in.out the door 50 times a day, the list will get unbelievely long.
Also include a way to sort the list by day or event.
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I will let the team know about your suggestion.
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I just received and installed a Wyze Palm Lock. So far, so good.
After configuring it, I connect it to Alexa. When I told Alexa “Alexa, unlock Kitchen Door” (the name of the lock), Alexa required me to say the PIN code for the device before it will unlock the Kitchen Door.
Requiring the PIN to be spoken violates the fundamental privacy of a PIN.
Interestingly, Alexa already knows who I am from my voiceprint. As I’ve already been authenticated by Alexa, there should be no need to speak the PIN code.
This is a significant flaw in requiring people to speak their PIN code.
Totally understandable on this one. Sadly we don’t have any control over how alexa and google control lock product. They require us to setup the code when setting up lock produts into their platform. I am guessing most people will still use alexa/google app for an universal control instead of voice command. So not too many complaints are received on their end.
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@ready4data Thanks for the advise. We do receive simialr feedbacks from many other channels. We are developing a newer experience of history and hopefully we can release that soon in future app version.
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I’m glad to see this. I’m not particularly interested in deletion, but sort and filter would be a definite usability improvement. 
Welcome to the Forum, @ready4data! 
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I have no insights regarding the number of complaints received “on their end,” but I do know that having someone speak a private code is very bad practice. I would hope that Wyze would agree and work on a solution to keep private codes private. Again, Alexa has already authenticated me, so saying the PIN should not be required.
Firstly, it is crucial to ensure that the pin code is exclusively used for your door, not for any other purpose such as your birthdate, phone number, bank codes, or any other personal information. Imagine a scenario where a stranger, perhaps an acquaintance or even a nosy individual, such as a child’s friend or someone who visited with a friend of yours, discovers your Alexa device out in the open, flashing. This knowledge instantly reveals your presence and the location of your Alexa device.
Typically, people do not place their Alexa devices in the center of a room due to the placement of power outlets on the walls. Instead, they are often positioned near windows. Consequently, a few months later, the same individual, still in contact with your child or a friend of your friend, learns that you are out of town. They simply need to approach your house, shout, “Hey Alexa, unlock my front door,” and gain unauthorized access.
Upon your return from vacation, your entire house is robbed without the need to break any locks. They successfully picked a lock, a window, and entered through the front door. Alexa also turned off all the lights, facilitating their movement and enabling them to play music without attracting attention. They simply say, “Alexa, unlock the door,” and your door unlocks without the need for the pin code unless you are shouting across the house, inadvertently revealing the code. In such cases, it is advisable to physically unlock your door. However, if you experience heavy traffic and prefer to use Alexa to let the children in without getting up, its utility may be limited.
I completely understand your perspective. If an individual has chosen to utilize their debit pin, banking pin, or the final four digits of their social security number as their pin code, Alexa did not require that pin to be utilized. It served solely as a four-digit pin to prevent unauthorized access to their door through a simple “Unlock my door” command. Therefore, I can empathize with your frustration regarding the necessity of using a pin. However, it is important to note that if you inadvertently enter the incorrect pin, it is not Alexa or Amazon’s fault. In fact, it is quite the opposite. There is no breach of your private life, which includes your home.
The feature was initially designed for individuals who have their Alexa device positioned in a quiet location, such as an office in the back of their house or on their nightstand in their bedroom. This setup allows for a quieter environment, making it easier to communicate with Alexa without being disturbed by external noises like a pen tapping or the kitchen. Consequently, if you find yourself in a situation where you need to yell over a television, children playing, or dogs barking, this feature may not be suitable for you. It is likely that the feature was not specifically designed with your needs in mind, and privacy was an integral consideration during its development.
Might I ask you what you would prefer as a solution if not a verbal code I’m just curious and make sure you read my statement about why there’s a code 1st please would you prefer a really long password a whole bunch of letters and characters set out loud perhaps a past phrase you can change the pin whatever you would like to be, but if not a pin then ask your solution to the problem would be
Dear PsychoTank,
As Alexa has already authenticated my VOICE, commands such as these that require some level of security, should be easily declined by Alexa when spoken by someone who has not been authenticated. That would prevent passers-by from simply issuing the voice command and having Alexa executing the command. I would hope Alexa would only execute commands that require a PIN or other code when the commands were spoken by a person with the permissions to issue the commands.
Dear PsychoTank,
As I responded, I believe it should not be necessary for me to speak my PIN to Alexa. Once Alexa has authenticated my voice, it should be able to allow me to speak and respond to commands for which my PIN authorizes me to issue.
Alexa is requiring the pin code when dealing with unlocking doors and garage doors for security reasons. Since Wyze has integrated it correctly as a door lock, then Alexa will require a pin code.
You can try to see if you can bypass it with a Alexa routine if you put in a couple separate customized action by setting it this below.
Alexa will:
- (Custom action) unlock
- (Custom action) kitchen door
- (Custom action) [the code]
Replace the commands above according to name of your lock. If it doesn’t let you put the pin number on the custom action, then spell it out for example: one two three four
That’s an interesting idea. I haven’t used Alexa routines. Will the routine still be authenticated to my voice? I tried what you said and I receive and error from Alexa: “If the action following Custom Action cuts it off, add a Wait action after the Custom Action to specify when the action after it should start.” I added a “Wait 5 seconds” at the end of the “ALEXA WILL” part of the new routine. I’ll have to play with this to see if I can get it to work.
I personally don’t have a smart door lock to test with. You will need to experiment with Alexa routines, but online reports mentioned Alexa don’t allow you to unlock door with the pin code in the commands. That’s why they had to separate the commands as an elaborate attempt to bypass it.
I don’t know if it is only authenticated to your voice so you will also need to test this as this might pose as a huge security risk. I think you can customize your voice profile to only recognize your voice as part of the command, but you should definitely test this.
Just curious, what happens if you have a really bad cold and your voice changes? Would Alexa recognize your voice?
Probably not. That’s why I haven’t really set it up either. It’s mainly used for personalized profile for shopping list, to-do lists, schedules and reminders.
IMO, I definitely don’t want to rely on it to open for any doors as it’s too risky especially with the workaround to bypass the verbal pin code I mentioned previously. Alexa doesn’t promote it as a security feature so I hope @Mark.Mathias reconsiders on trying to bypass it.
That’s been suggested in the Wishlist:
As with any Wishlist topic, you can visit that one to click or tap the Vote button above the initial post and share your ideas and use cases in the comments to show your support for the product and feature request/suggestions that are important to you.
Installed one about 3 weeks ago, ordered a second one the following day. I am really liking the palm lock, no more locking myself out of the house and having to stash a hidden key in case I do.
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