Cofounder of Wyze here. As you know we had an outage this morning driven by an issue with our partner AWS. Cameras are starting to come back online for live viewing, but we are now restricting access to the Events tab while we investigate a possible security issue. We’re so sorry and will get your c…

Trying to blame your incompetence and utter lack of security and ability to run a “home security” company on AWS is really not a good look…

[image] bwusth: The failure is their giving our video feeds to a third party in the first place. Read Terms of service paragraph 5. :grin: [image] Terms of service Wyze offers smart home cameras and devices packed with features at a price that is accessible for all. Wyze Cam inclu…

[image] bwusth: I never consented to cloud storage at all. I most definitely did not consent for Wyze to send my video streams to their “partner” company without my permission. When you created your Wyze account, you agreed to the Terms of Service & Privacy Statements . Please take time to rea…

I’ve waited patiently over the course of this outage, not wanting to make things worse by trying major resets. That’s because I’m seeing a different problem from the outage that I’ve not found on any of the current threads. I had 7 Outdoor Cams, 2 Floods, and 1 Sprinkler, as well as 4 Cam Plus sub…

AWS is “Amazon Web Server”…? I’d expect Amazon to have better support for high volume traffic & mixing up device IDs under high load would seem very poor if it turns out to be the cause. At least Wyze have learnt from last time & their response was quick & reply seems sincere. I would still prefe…

Update 2/19/24 Hey all, Our teams have been very hard at work all weekend and I wanted to provide a quick update about what we’ve uncovered about the security event that happened on Friday, though you’ve likely already seen communication from our teams in other places. We have sent out official no…

Hi jtbright219, I finally was able to work on my camera following your advice and it WORKED!! Thank You,

Thanks for the transparency on the issue and of course the fix. Most companies would bury the issue and leave people wondering. Your explaination lends confidence. Stuff breaks and you have the right idea to fix and explain.

I did get the letter, however what is the latest on the camera offline issue…all of my cameras are offline again today (Tues 20th 2024).

Wyze Outage and Investigation of Security Issue

Wyze News

virus1x February 19, 2024, 6:22pm 145

There’s no way you’re this misinformed.

Topic		Replies	Views
Service Advisory 02/16/2024 Wyze News service-advisory	516	17973	April 29, 2024
Update on Investigation of 2/16/24 Security Issue Wyze News important , update	180	32160	March 11, 2024
All Wyze Cams and Services are Down or not working correctly at this time Cameras android-and-ios , cam-v3	138	8412	February 18, 2024
What is wrong w app today? Cameras cam-pan-v1 , android	240	8649	May 7, 2024
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Wyze Outage and Investigation of Security Issue

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