Still not picking up any motion or events.
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Try this:
- Bring the WCO inside
- Turn the WCO off for at least a few minutes (use physical switch on cam)
- Turn the WCO on (use physical switch on cam)
- Push the button on the side of your base, the base will flash
- Push and hold the button on the bottom of your WCO until you hear it say pairing
- Once paired open your WYZE app on your phone
- Check all of your settings to ensure you have them the way you want and give your WCO the name you want
- Leave the WCO alone for at least 5 minutes
- Try to live stream from you app on your phone
- Leave the WCO alone for 5 minutes
- Go wave your hand in front of the WCO - does the blue light on the back start to blink?
- Wait another 5 minutes and repeat step 11.
If the blue light never blinks when waving your hand in front of the WCO, you should open a case with WYZE support. You may have defective hardware.
Good luck!
Already returned my WCO for other reasons but it never talked to me, never said āpairingā. Probably should have āwaved my handā to make it blink but guess it didnāt like me that much.
This is for my pancam. I havenāt been getting any notifications or any events for a few days. Iāve restarted and everything.
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The question in my mind, is there an AmazonCam in the works?
To be perfectly honest and as forthcoming as possible: If it was never paired Iām not sure what it does if/when motion is detected while turned on.
Iām curious, did you go the replacement route or money back route? Iām not sure if replacement is even an option as I havenāt RMAed a defective WCO.
Oh sorry, I didnāt realize that. I have zero experience with that model, so I will have to bow out.
Best of luck.
WCO was paired and could stream but never spoke to me. Money back less initial shipping cost.
Hmm, if it paired with your base you might be okay? It does seem odd that you didnāt hear that sexy WYZE voice talking to you.
So you can live stream right now?
Yes it worked but for the motion detect. Sent everything back incl. the nice hat.
Could very well be, Mr. Bezos is a pretty shrewd businessman
I donāt work for WYZE, all I was told is basically the same thing that we all know. It was down because Amazon was doing maintenance on the servers. My sensors were back up I believe at around midnight that night.
Iām much more of a lurker than a poster. I love to see other peopleās uses and new ideas, but lately the educational and inspirational posts have been obscured by whining and complaining. Iāve been a Wyze customer since the v1 stationary and continued to be an early adopter of most all products (minus thermometer). Iāve seen service failures, bad firmware releases, bad hardware,and bad customer service. Why do I keep buying? Because Iāve more often seen great firmware releases, great customer service, decent hardware, and amazing prices.
I am an engineer, in no way affiliated with the company ( unfortunately-seems like a super cool employer). In the IT field, I fight the daily battle with hardware quality, software bugs, poor requirements, and often just the simple surprise of how differently something works in production than in design despite the best of intentions. My first question would be to the carpenter, factory worker, doctor, hair stylist, or any other career; how often do you curse the quality of something you purchased? If youāve ever bought lumber at a big box store, how many twisted 2x4s do you see? How often is everything you buy so perfectly executed with well documented instructions?
My second question is why did you buy your first wyze product? If thereās a critical application for a $19 product I think you should reevaluate your infrastructure. If it were critical for business you would have purchased commercial grade hardwired cameras. If home, you would have purchased Ring, Arlo, or one of the 10 other Fortune 500 backed products. Letās be honest. You bought it because it was $19.
Wyze has always maintained their products are not meant for critical security applications. I went with wyze because it was a cheap toy. I wonāt lie and say that I do not use it for security. Iāve hacked most every product to pieces. Iāve smoked cameras by mounting them ouside. Iāve made float sensors from door sensors. Iāve even melted one in the oven. I can do that 5 times for the price of one of my Arlo cams.
Do I think products go to market too fast? Yes. Do I think firmware updates are put through rigorous regression testing prior to deploy ? No. But I understand Wyze is a progressive technology company. I understand they thrive at being first to market in cheap home automation solutions. Sometimes (okay, often) its going to have the issues youād expect from a $19 camera. If you arenāt able to accept that Iād suggest you get off the train here.
All that being said, there are many valid complaints. Someone mentioned that āscheduled maintenanceā does pass the smell test. Youāre right. It was scheduled poorly by Wyze, an outage, or not AWS. AWS Systems ManagerĀ Maintenance Windows - AWS Systems Manager
Maintenance events should be announced well in advance. They should also allow an option to pause notifications to allow for us the earlier mentioned issues of midnight ācatch upā events.
WCO is a train wreck. A first gen outdoor cam. What did you expect? Anyone own a first gen Arlo? Garbage.
My long winded rebuttal is not aimed towards any specific post. Actually not even this thread. Itās a long built vent of frustration for those who hear āyou get what you pay forā and think that doesnāt apply to product X.
Spend the $19-49. Have fun. Break it. Buy a new one. Repeat.
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My rules/routines With Wyze Sense and notifications have been Pretty much back to normal the past week. Although, as an experiment I switched one of my Wyze plugs out with a cheap spare smart plug that uses the Tuya Smartlife app and I discovered that Wyze is consistently slower by a few seconds in triggering Alexa Routines . I had a Wyze bulb in a lamp and another light on a Wyze smart plug both triggered by a motion sensor. They always came on at exactly the same time when the Alexa routine triggered which was a few seconds. When I switched the Wyze plug with another smart plug, using the same routine, the light with the other brand comes on almost instantaneously and the Wyze bulb is consistently a a few seconds behind. A few seconds doesnāt sound like much, but when walking into a dark room itās a big and noticeable difference.
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I messed around again with detection zone, motion tagging and sensitivity for like the 10th time. And finally something showed. I set notifications to notify for all, and that was the only thing different I did this time. Weird, but something finally worked for now. See how it goes tomorrow. I did turn off all motion notifications after I received some. Detection setting is on 73 now.
I realized after I posted that my notification icon had zzzās on it. I had no idea that was the culprit. Kind of confusing to have two different places for notifications being on or not.
There are actually more than two places to check if notifications are not working which can get very confusing. If Android:
- In each individual deviceās settings
- App ā Account ā Notifications
- App Main screen (Bell Icon āZZZā)
- Android ā Settings ā Apps ā Wyze ā Notifications
- Android ā Settings ā Apps ā Wyze ā Notifications ā āHidden Submenusā
- If you have āonly notify when a person is detectedā turned on you also need to check App->Account-> Services and make sure all the toggles are on for the correct devices.
āHidden Submenusā are items that appear on that screen that can be clicked to open another layer of settings that are not really obvious. An example would be an entry that is named āWyzeMessageā has a hidden submenu. There may be other items in that screen based on what wyze products you have that also have hidden submenus.
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I knew about the Android notification process and hidden submenus, I was only referring to the ones within the Wyze app itself.
After I clicked to āunsnoozeā the bell in the Wyze app everything started working again. At some point I must have clicked it inadvertently and not realized it. 
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Everyone is entitled to their own opinions and I support yours. However, I too started my affiliation with Wyze products with a pre-order of the V1 cameras. They give great visual output for very little money, but that is where my love affair stops. Wyze keeps coming out with new products while abandoning their promises for existing products all the way back to their original Wyzecams. There is still no PC viewing software and it doesnāt look like there ever will be. Using Blue Stacks is NOT a solution! Iām moving on to another solution as I upgrade my security system. I will gladly pay a little more for a full-featured camera solution with operational software from the beginning. I have grown tired of waiting on Wyze to fulfill their promises.
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