Wyze Lock Gateway - won’t connect to WiFi

I’ve been working to get this to connect to my network for a while now and just notice the serial number presented when recognized is different then what is printed on the back.

the first few characters are the same but the rest on all zeros. I’m guessing the flash was corrupted but not sure there is a way to recover from this. It’s one of those small white pucks WLGW01.

Anyone else have this issue?

It seems these are hard to come by so I’m hoping this is fixable.

Ross