Well… Still no answer. Got it in April. Still has same issue. Plus see below
“” log submission was on Aug 8th Ticket# 2275007 Log# 675466
I just tried to add a finger print to myself. It does time out like when I am trying to add someone. It just sits on a screen with the spinning snowflake and NEVR times out. It will sit like that until I close it. But I did create a log for it. Log# 683705.
I then tried to create a new user and after entering the name and hitting “Set” in the Access Code section, like always… it just times out saying Bluetooth Disconnect. But like I said I can still operate the lock from the app! Anyway I created a log for that also. Log# 683711