Wyze Lock Batteries Drain When No Door Actions

I really hate the lock. Batteries drain without the door even being used. Last Saturday I put brand new Energizer Max batteries in. Reading 100%. Nobody is home and the door has remained shut. Today the batteries read 33%. This lock sucks and I’m looking for suggestions on a better solution.

May I suggest the Wyze Lock Bolt? Yeah it’s not a remote-access lock, but the batteries have lasted me a FULL year and fingerprint access is pretty quick.

There must be something wrong. I installed my lock in July and only replaced the batteries a couple of days ago, for the first time. I don’t use auto lock or anything like that. I have location rules that lock and unlock, plus some scheduled rules. I do remember some posts mentioning that if you have auto lock enabled and you leave the door open it drains batteries VERY quickly.

Yeah, shockingly fast for Auto Unlock.

If the features suit your needs, consider the Bolt Lock.
Mine has been running on the same original battery set for 19 months now.

Ditto.

I typically get 7 or 8 months from a set of batteries in my Wyze Lock. I use the auto-lock feature to lock the door 10 minutes after I close it, I disabled the auto-unlock feature and use a location rule instead to unlock the door.

The batteries will drain quickly if it is not locked.

I have had this lock since they were released.

My lock worked fine for 2 months. Then I replaced the batteries and it didn’t update the battery level. It also now drained 2 sets of batteries within a day… THIS HAS TO BE A PROGRAMING ISSUE!!! WYZE FIX THIS.

I have two Wyze Lock Bolts. The first one I got the batteries last for a year or more. So I got a second. On the second one, the batteries die after a few weeks. No idea why. The second one gets used much less than the first so it doesn’t really make sense.

Any help Wyze?

Welcome to the Forum, @rich6892! :wave:

Please be aware that this is primarily a user-to-user support community with no guarantee that anyone from Wyze will see or respond to a particular post. What did Support say when you contacted them?

This has been an issue reoccurring in these forums for at least 6 years. I believe the issue is the door sensor. Go into your door lock settings and to the auto lock setting. Your looking for Door Position (or Door Sensor) to turn it off. You may not see the option if Auto Lock is off. If that’s the case then turn on Auto Lock and just skip the calibration prompt. Now you should see Door Position/Sensor – turn it off, which I believe will also turn off Auto Lock and hide the Door Position/Sensor setting. It’s ridiculous that turning off Auto Lock doesn’t turn off the door sensor. The active door sensor is what drains your battery. The original lock wasn’t like this. Mine worked great for many years, then came along an update that killed my batteries. It’s a software defect, a.k.a., a bug, and I wish they’d fix it. Take all this with a grain of salt. My memory is not as good as it used to be. Search lock or batteries on these forums and you’ll see many posts about this. Good luck.