Wyze Headphones - Loud Booming Sound

I received my Wyze headphones very early and have been enjoying them up to this point (minus the fact that I don’t hear anything when someone is calling me), but yesterday I went into the office for the first time in months and while riding the bus every time it hit a bump or pot hole in the road my Wyze headphones would make a loud BOOM in both ears. The noise was loud enough that it was hurting my ears and required me to take them off as I didn’t want to be in pain from it.

Has anyone else from the community experienced this issue? @WyzeGwendolyn is Wyze aware of this happening on the headphones?