Hello, I just got myself these nice new headphones and so far everything is great. However I do have one issue with them, but I feel like it’s a setting somewhere so maybe someone here has an idea.
I use WebEx Teams (Similar to Zoom, Skype, etc) to make phone calls for my work. And I usually have it push out call audio to my headphones. Now, this works. The microphone is working great as well. But here is my issue…
On all my other headphones, I could still play audio like from Youtube or an MP3 file concurrently with my audio call. But for these headphones, it seems that when I’m on a call, I’m stuck either listening to the audio call or I have to hang up to hear any other audio.
It seems like Windows is seeing the headphones as two seperate entities at the same time. Wyze Headphones - Stereo Audio and Wyze Headphones - Hands-Free AG Audio. Calls appear to only work through the hands-free audio and while I can get regular music to go through the hands-free, it sounds like garbage.
I try to set my Teams to push call audio through “Stereo” but that just fails. I can’t hear anything from my phone call through that. Call audio that goes through “Hands-Free” seems just fine.
In short, I want to be able to hear music while still being able to hear my phone calls. Am I making sense? Kind of hard to explain.