Wyze Finally Works With Google Assistant!

Hot start worked again for me starting today, I timed it: 14 seconds to load on the hot-start.

It was completely down the last couple of weeks. Looks like they finished Migrating the Wowza server and now it’s back.

Mine was a hot start = I had to call it once a first time (cold start), then stop it, then call again and the second time (hot start), and it worked.

Someone should report if they get a cold start to work, so we know when the changes take place.

Got mine to work tonight as well!

Cold start got a stream going but within about 3 seconds it crashed and Chromecast went idle.

Did a hot start there after and has been steaming smoothly ever since. Not even buffering.

Then just ended… Lasted about 5-7minutes.

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What exactly does “hot start” and “cold start” mean? Also glad to hear that some people are having positive results! Hope to see an official statement from wyze soon on this…

According to WyzeFrederik:

“A cold start is defined as asking to stream when the last request to stream was more than 4 minutes ago. If it is within 4 minutes, it is considered a hot start.”

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Ah thanks I see, so a cold start is what would be what wyze would be trying to achieve I guess.

Mine usually works on the second request for the camera now. I’m using it to monitor the snowfall which has begun here in NJ.

Same issue as everyone else. I have had three v2 cameras, an outdoor wireless and now two v3 and none have ever been reliably able to stream to nest hub or google chromecast,

Looking at the works with google assistant on the v3 box in front of me as I type this is disappointing because it has never been true.

There seems to be plenty of time to pump out every internet connected device under the sun, but no focus on the core product, if the cams are even the core product anymore. There really does seem to be a lack of focus.

Honestly at this point, the v3 is the final straw. I’ll give them a fair go to see if things improve but the next purchase will be within the nest ecosystem. I turned a lot of friends on to these products and have been an early adopter of several wyze devices but the quality just hasn’t been there lately and promises to fix bugs like this with chromecast/hub streaming support have been hollow for over a year. I am sure there are folks on the Wyze team trying but a year plus for a known issue directly related to how the product is marketed is unacceptable.

Best of luck to the folks working on this. I am still rooting for you.

-J

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@Frederik
How are things going w/r/t removing the audio channel?

I can report that right now I am getting a connection each time I ask for one (“Hey google, show me the front porch camera”) and viewing on my hub mini. It takes anywhere from 10-30 seconds to establish the connection, and the feed is constantly 13 seconds behind what I can see in the app.

So not great performance, but it is at least making the connection when requested.

Always happy to help with any testing (via app or firmware betas, i currently do both) and will continue to tinker with these devices to see where the edges are. :slight_smile:

I just checked mine. Cold start didn’t work, but hot start loaded within 12 seconds twice in a row, but it had occasional buffering issues (paused for half a second then showed for a few seconds, then paused for half a second, then showed for a few seconds).

I checked Alexa and it loaded in about 10 seconds and was a solid stream with no buffering.

I imagine that the WebRTC stuff Wyze is working on will resolve buffering issues so there isn’t a roundtrip through the router and Wyze/Google servers/cloud and back again…should make it almost instantaneous with no 13 second lag like you’re seeing since it will connect locally and instantaneously, which would be AWESOME! Especially for having the new video doorbell immediately stream to a smart screen right by the front door or elsewhere as someone walks up. I can’t wait.

I was told explicitly by support that the doorbell will NOT support streaming the video on any smart device and will only be accessible via the app. I’d love to get confirmation from @UserCustomerGwen or @Frederik because if this is true I’ll be cancelling my preorder.

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Same with me if the smart doorbell does not support Alexa and google if true I will be canceling my preorder as well

MR GIOVANNI TURCO

Me to

I would think this could be resolved in some way, after all, my Google Hub will show portrait view photos on it, or I can choose to double them up and show 2 portrait view photos side by side. I also have lots of different shapes and sizes displayed. I know photos aren’t exactly the same as videos, but in a way they are just a lot of photos stitched together.

Maybe Wyze could push the video through in some way that crops it on the fly, or does what TV stations do, and show the left and right sides of the same portrait video blurry, or just show it cloned so it is the right size.

Okay, so all of that is probably really complicated in real-time, but it’s going to be a huge negative if there is no streaming…I might even have to move it to my back door and get the new Eufy one for the front (which basically has all the features Wyze does but also includes an SD card slot, local person detection, 2K, streaming, etc). Just sucks that it’s not Wyze, and costs a lot more.

At this point who cares if it’s in portrait. Just get the stream to show up. If you want to disrupt the doorbell market, you have to be everywhere the other players are.

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I agree, After this bit of news and the performance of my v3, I’m thinking of just adding a button for the doorbell through my Hubitat hub to alert and pull up a cam. I was hoping for a easy doorbell implementation but the portrait view (doesn’t fit on dashboards well) and now not being compatible with google is a killer,

Not trying to rain down on anyone’s parade, but I finally broke down and accepted the shortcomings of the WYZE hardware and software. I bought a NEST outdoor camera and doorbell. Amazing and fantastic how they all work instantaneously and perfectly with the HUB. Wanted WYZE to be somewhere in the ballpark, but I’ve given up. I scared the hell out of the delivery person when I was notified someone was on the front porch and I said, “Thank You”! Priceless.
Sometimes buying cheaper gets you, well, cheaper.

As a follow up on the camera streaming, I returned my Wyze camera V3 and bought two of the pan/tilt cameras from Kasa which work flawlessly with my Google devices. Connects in under 5 seconds with virtually no lag. Seriously, at most 1 second of lag and it streams continuously with no lag or buffering for about 10 minutes before it times out and disconnects.
For only $10 more per camera it’s still a great deal. I’ve given up on Wyze for now, sadly. I really wanted their products to work.

Just for fun, first thing today I told my Google Hub to show me my Den cam, a V2, and it loaded on a Cold Start (instead of a warm start) for the first time in a long time. Anyone else? Haven’t tried my V3’s. I then tried to stream my Eufy Cams and they wouldn’t work, but the V2 was working off a cold start today.

My v2 camera cold started after about a 7 second delay. About the best it has ever done but still had buffering issues.

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