Wyze Doorbell v2 - Camera as Chime no Customization

Beta
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Hi there,

There are several bugs:

  • Beta app not able to connect any camera (OG/ v3 beta) as Chime. Screen pops up for half sec but returns back to Settings with ‘Fail’ message in bottom of screen.
  • With 2.50 app I was able to as OG as Chime however having there is no way to Customize volume(!) or change sound from ‘Clear Doorbell’
  • Neither public/beta camera firmware works
  • Cam V3 with beta firmware does not pops up as Chime (public or beta app)

Hope you fix this soon since we bought last month Doorbell + OG + 2x Cam Plus for a year because of this function. At this moment the Chime on OG is super quiet, would say useless.

Thanks

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Welcome to the Forum, @kemeng! :wave:

Unfortunately, this is still an issue in the current production app.

This is my experience, as well, still running v2.5x production app (Android) on a different phone. I believe the volume setting is probably dependent upon hardware, because if I set a Cam Pan v3 to be used as an accessory chime for Video Doorbell v2, then I can customize the volume slider (but not the sound). The absence of the volume control on Cam OG may be due to a hardware/firmware limitation.

As far as I know, this feature has not (yet) been extended to Cam v3, and Wyze has revised their Help Center article describing this feature.

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