Wyze Doorbell v2 - Camera as Chime no Customization

[kemeng]

Hi there,

There are several bugs:

• Beta app not able to connect any camera (OG/ v3 beta) as Chime. Screen pops up for half sec but returns back to Settings with ‘Fail’ message in bottom of screen.
• With 2.50 app I was able to as OG as Chime however having there is no way to Customize volume(!) or change sound from ‘Clear Doorbell’
• Neither public/beta camera firmware works
• Cam V3 with beta firmware does not pops up as Chime (public or beta app)

Hope you fix this soon since we bought last month Doorbell + OG + 2x Cam Plus for a year because of this function. At this moment the Chime on OG is super quiet, would say useless.

Thanks

[Crease]

Welcome to the Forum, @kemeng!

@kemeng

Beta app not able to connect any camera (OG/ v3 beta) as Chime. Screen pops up for half sec but returns back to Settings with ‘Fail’ message in bottom of screen.

Unfortunately, this is still an issue in the current production app.

@kemeng

With 2.50 app I was able to as OG as Chime however having there is no way to Customize volume(!) or change sound from ‘Clear Doorbell’

This is my experience, as well, still running v2.5x production app (Android) on a different phone. I believe the volume setting is probably dependent upon hardware, because if I set a Cam Pan v3 to be used as an accessory chime for Video Doorbell v2, then I can customize the volume slider (but not the sound). The absence of the volume control on Cam OG may be due to a hardware/firmware limitation.

@kemeng

Cam V3 with beta firmware does not pops up as Chime (public or beta app)

As far as I know, this feature has not (yet) been extended to Cam v3, and Wyze has revised their Help Center article describing this feature.