I’ve had at least two instances, that I’m aware, where the auto-lock feature on our Wyze Lock isn’t working. The app shows no errors or that the lock has been placed in garbage mode. It simply just doesn’t auto-lock. I discovered this first time a few weeks ago after our teen had gone to school. I noticed the front door was unlocked. So I checked the log and I could see that they had left the home hours earlier, but that the auto-lock didn’t engage. There was no alert, audio or on the log, showing that the door wasn’t aligned. The bolt was definitely lined up. The batteries were over 75%. And auto-locking seems to work most of the time. So I’m wondering if there is a flaw in the current firmware that isn’t properly telling the lock to auto-lock as per how it’s programmed.
A post was merged into an existing topic: Wyze Lock appears to occasionally not be auto-locking