By any chance has anyone found (and maybe has a link) to an o ring that fits proper in the cordless vacuum?
Replacements are out of stock indefinitely and the vacuum is useless without it since it leaves an open gap in the chamber. My replacement order has been in purgatory over a month.
Welcome to the community @rka
A colleague of mine lost his O-Ring. He ended up ordering this:
says it worked perfectly for him.
Thanks @spamoni4 , I’ll give it a try
I’m in the same boat with my replacement o-ring order not being shipped.
Thank you @spamoni4 for the etsy recommendation, I’ll give it a try as well.
I ordered a couple. I had a question, and the seller/maker responded in minutes and shipped them the next morning. I received them 2 days later. They work perfectly, I highly recommend, And very reasonably priced. Thanks for the tip!
It’s ridiculous that we have to pay for alternatives to a design flaw which makes it easy to lose the gasket in the trash. Wyze really needs to step up and take responsibility of their mistake and provide us with free replacement gaskets and a fix so we don’t lose it again. Seems like every product this company makes has issues.
Why doesn’t Wyze add these as reorderable items since it seems to get thrown away a lot by many people? Should be added in the troubleshooting list as well “Verify seal is present on refuse cup”, or something to that extent. Once the seal accumulates some dust, it does not hold and is easily thrown away.
It appears to be an issue with the design, so it would be nice to revisit in future iterations of this product.
Exactly, but the real question is why didn’t Wyze design this to be clipped in so it wouldn’t fall out. It’s clear they didn’t test the product prior to release. Or, the issue was brought up but management ignored it. Wyze does this a lot and why they won’t be around in 5 years.
Well it happened, lost my dust bin gasket to the trash. Even knowing it can happen didn’t prevent me from losing it, I must have been in a hurry because I’m so careful about it. Called Wyze and they are sending me a replacement gasket for free.
I really think though that Wyze needs to come up with a permanent solution, as we shouldn’t have to come up with something on our own when this is a design flaw. I really wasn’t a fan of the Cordless Vacuum at first, but now I really like it other than the expensive proprietary batteries, the dust bin gasket issue and the brush tool where the brush doesn’t stay extended. Overall though it’s a light and portable vacuum that’s great for small jobs.
I just ordered a gasket. Previously, I made an inquiry to this Etsy seller if he could make a bracket for the version 2 Sense. He designed it that day and I had the brackets in an incredibly fast amount o f time. It’s just a coincidence that I discovered this post,
It is a shame that we must pay a third party for this, but I am very happy to support this small entrepreneur.