Wyze color bulbs rules not working

Power & Lighting
1

I bought 2 color bulbs, created rules, schdeules all was fine, i bought 8 more color bulbs now the option to create rules in schedules are unavailable, it says (there are no devices to support the smart scenarios) i emailed wyze support they opened ticket but no fix yet. Anyone else is having this problem?

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@raffihajjar10
Welcome to the community. I have been able to reproduce this issue and notified the team. Can you post your ticket number here and I will pass it along also.

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457910
thanks

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Hi @raffihajjar10 Sorry for the inconvenience, we’ll look into this issue as soon as possible.

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Thank you @QiS
When I click on + add action I get that message

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hey @raffihajjar10 as @QiS mentioned, this is being looked into, for the sake of clarity, im going to attempt to have one of the mods merge this with another post of the same issue just so it is easier to navigate and is there is a solution found, it only has to be posted in one place.

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All of a sudden… I can see and control four Wyze Color Bulbs (and all eight cameras) in the app home screen. However, when creating a Rule, no bulbs (only the cameras) are available to select/control. Please help.

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Hi @jwojo0 what do you mean “no bulbs (only the cameras) are available to select/control.”?

Could you give me a screenshot? I also need some information to solve the issues.

  • App version
  • Bulb firmware version
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@QiS
I can also verify the color bulbs will not show on Android 2.28.0 (102) with firmware 1.2.0.429 as an action to a rule. A group of color bulbs will show up but not color bulbs by them self.

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10

Same here, yesterday I set up a rule on new bulb and it took, I deleted rule to set up a new rule, now no bulbs show up to assign rule to. Funny part is there were no updates of bulbs or apps, the color bulbs just don’t show up, the strips still do show up though.

App 2.28.0 (a11) Color bulb Firmware Ver. 1.2.0.415 Plugin Ver. 3.2.0.87

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I just checked mine as well. No color bulbs are showing up in the Rules Action Location. However, my color bulb groups are.

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Yes I just tested that out also, It shows up in groups but not individually anymore.

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I shall join my fellow maven @spamoni , I am in the same boat. I am running
app V2.28.0 ( b100) BETA if that helps at all FW 1.2.0.429

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I am running Android App Version 2.28.0.102 and FW Version 1.2.0.429

Just checked on my iOS device running App version 2.28.0 (a11) and have the same iussue.

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15

Same situation here.

16

Same. Have this exact same issue. Can’t make new rules for Wyze Bulb Colors anymore.

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I started having the same problem the day this thread started. Commenting on it so I can receive updates and, eventually, a solution.

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18

Hi All, I think the issue was solved. Would you please try to use the color bulb in Rule Engine again?
If there are any other issues, please let me know.

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Working fine now from production Android app v2.28.0 (102). Thank you for the quick response and fix and glad it didn’t require a new app version. :+1:

Edit: Also looking good from iOS app version 2.28.0 (a11).

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Working again! Thanks for your quick response.

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