I have 4 wyze outdoor cams installed and their monitoring service for over a year. For the most part, the cameras have been working fine and recording and sending notifications. But for last few week, 1 of the cameras stopped recording and sending notifications all together. Another camera stopped recording persons (it records and sends notifications for sound/motion) fine.
I checked the FW, APP level, stopped/restarted the recording/notifications, turned off the cameras, turned them on again to no avail. I have contacted wyze support and sent them logs.
Any other suggestions to get these cameras working?
Thanks.
Have you checked the signal at the cams?
Have your tried to reset services?
Did any of your filters change?
One of my cameras stopped recording smart detection events. It detected a “pet” the last time but nothing more after that, even I though I know there were several that should have recorded after that point, 5 hours later and still nothing.
There have been instances like this in the past but for very short periods of time. Is this going to be the norm from now on?
Signals are good, Filters are unchanged, cameras are connected, FW is updated, App is updated and forced closed and opened, cameras have been turned off and on. And one of those are recording motion and sound but not person.