Wyze Cams cannot connect when on Mobile Data Network

There are countless possibilities. One possibility is your carrier/service provider or router is filtering. Another possibility, especially common for users trying to access cams from a non-US based location, is being forced to use IPv6 as an APN protocol (Wyze app supports only IPv4). Some things to check… From your phone’s network settings, see if APN is set to IPv6, IPv6/IPv4 or IPv4. Also, from a browser on your phone in a location where you can’t connect to your Wyze cams, run this connectivity test. In the results under “IPv4 connectivity” section, see if IPv4 shows “Supported” or “Not supported”. In the results under “DNS” section, see if the 3 entries show “Reachable” or “Unreachable”.

1 Like