Same here with my Eero 6, even though it allows to shut 5GHz band for five minutes, never had to do that.
I believe the Wyze Routers also allow you to turn off the 5GHz band as well. I had no issue with Wyze Routers, Asus Routers, and the TPLink Deco 6E XE75 setup
Hereās an idea, that I know worked one time at least. I was helping a friend and we had run out of ideas, so I tried and it work. Let me qualify this first. 2.4 GHzās range/circle of strength is larger than 5 GHz. AND though most of the time (okay, okay, every time) your IoT gear you are trying to add instructions say get as close to the router 3 feet or so, as you can, this worked. We used his cell phone and connected to WiFi. Then we moved around in his house to his garage where we were too far for 5 GHz to reach. When it lost its 5 GHz connection, we reconnected with 2.4 GHz with the phone. Now, we thought since 5 GHz was out or range, the Wyze Sense bridge on a V2 should connect. And it did - immediately. Weird. Most of the time a bridge on a V2 will time out before it connects even when close. But it worked for him. We were so happy, we didnāt press our luck on anything else. Darnest thing we had seen.
Interesting. The outdoor cam has a base station. The light turns a solid blue on it when it connects to the router wifi. But it never does.
My Dad has v2 and v4 cameras. They will not connect with his kinetic wifi6 router. Iāve taken his cameras and connected them to my account with iOS and android to my eero WiFi 6 router and they connect just fine. They will not connect to his router still after considered all actions in this thread. I really think itās some setting in the kinetic router. Any other suggestions?
Iām going back over today with my extender that Iāve had my cameras connected to before to see if that will maybe work.
Great troubleshooting. Welcome back after being away for 6 years.
I wish more people would figure out that it is not always a firmware issue.
Iāve tried literally everything I can think of. Iāve reset the cameras, rebooted the router, forgot network on the android phone, deleted the app and reinstalled it, played around with various router settings and Iām STILL unable to connect my Dads cameraās. He said he was done & buying all new cameraās from a different company. I barely made it in time to save the cameraās from his hammer.
I havenāt given up yet tho.
Does anyone happen to know if any of the settings in the pics Iāve attached could possibly be our issue??
Please & Thank yāall
I do not see anything in your screen shots that would explain the issue you are having but as a retired firewall guy I see some things that make me nervous.
Baseline rule of thumb. Allow all port connections outbound and block all ports inbound - - unless you are doing port forwarding. I see that your firewall has port 53 open and the ping traceroutes open. Unless you are running an internal dns server and port 53 is being forwarded to one device. This inbound port should be closed.
Why is this important? The bad guys (hackers) have tools that allow them to scan every ip4 address on the planet. What they do is ping the IP. If they get a response then they probe the other 1024 ports looking to see what is open. Then they bring on the heavy artillery looking for where they can plant malware. A good analogy is a car thief going down your street. He is looking for cars with their doors unlocked. He knows he will find one and then he can focus on starting and stealing the car.
I am not saying you have malware. Just cautioning you that you may want to harden your firewall.
A good place to start is at a web site grc.com. Look for a test called āshields upā. The test will probe all 1024 common ports. If they do not get any responses you will get āstealth modeā. That is your goal unless you are port forwarding something.
Btw. They are a reputable site. Been using them for over 25 years.
Steve Gibson Research. Been using him since my early M$DOS days when he recommended changing the drive interleaf with Spin-Rite. Fond memories.
Weāre showing our age. In my case Iāve forgotten the āgotchasā on IBM 360/370ās.
Oh My Granny! You friggin ROCK!! Thank you Thank you for the advice. I think you just restored my faith in mankind, for real. Nope, no port forwarding, that I know of. Apparently there have been a few people that were supposed to be helping my Dad out & they each did more harm than good. Iāve had to troubleshoot & figure out how to fix a few things that really there no reason why they were even fooled with. Last week I went in the office & he had no color on his monitor & today I was confused because he was suddenly hard wired to the router AND still had WiFi connected & his printer was connected by direct/WPS when I had previously connected it myself using the WiFi SSID, odd stuff ???
Thank you for the referral. Iām on it !!
Iām not the best when it comes to technology but Iāve managed just fine with all my stuffs - Dads stuff is about to drive me nucking futs.
Brought his cameras to my house & connected each one of them without a single issue. They were working fine for him then he says one day they just werenāt working & try as I might, I just cannot get them to connect to his network
Thanx again !
How do I change this on my eero?
Welcome to the forum @joeldarnel
Can you please be more specific, what are you trying to change on your Eero?