Hi is it still possible to play back motion detected recordings without a subscription if you have an SD card? I have a card installed and I click events on the bottom, select the event, and press the purple play button, but when I do so, a window pops up to choose a subscription plan. Am I doing something wrong or is this no longer a thing? I’ve tried to find some how to videos but they’re all over a year old so I don’t know if the info is up to date. Thanks
It is a common point of confusion. The purple play button is for the cloud recording, which you don’t have, thus you’re given a prompt to subscribe.
Below that there is an “SD Card” icon, tap that and it will play the event video from the card.
You can also go into the cam live view, hit the SD card button, and navigate around in there, tapping specific events or just going wherever you want on the timeline. There are forward and back buttons overlaid on the video (if you tap the video) that skip between events, and a 30 second skip forward/back etc too.
Hmm, I have done as you said but now instead of playing the clip, which should be five minutes long, there is text over it that says “No video available at this time”. Is there something else i need to do? Thanks for the info btw.
It could be an issue with the card, was the card formatted in a PC before putting in the cam (I prefer to use the formatter from sdcard.org but usually isn’t required)? Are there any recordings on the card at all?
This doesn’t work. I’ve never had a subscription and have only played recordings from the SD card and now it’s states, “there are no recordings” when trying to play an event. I’ll probably buy another system. Everyone wants a subscription.
You don’t need a subscription to view SD card recordings, period.
Your card probably wore out.
New card so…? I’ve reset, formatted, disconnected and reconnect. It. Doesn’t. Work. And it records when i press the record button.
Record button records to your phone, not the SD card.
Try a different power supply, SD card issues can be one of the signs that it is dying.
If not, try factory resetting the cam and also a “reset services”. If that doesn’t work, the SD card slot may be dead.
Are you sure the card you got is genuine? Came from a reputable seller and is a known brand name?
Aahhh, record button makes sense. The card is from a reputable company, but the power source makes sense. I recently had a power issue, maybe the source was affected. I’ll give it a shot. My neighbor also has the same camera, I’m going to see if his is recording. Thanks!
Any USB adapter that is 1000mA or higher will work (old phone charger, etc). Heck 750ma will probably do it but no sense in risking it not being enough. The v4 usually uses under 500ma but if you use the LEDs and stuff it can go higher.
How long is your cable, is it the stock 6 footer? Long cables can cause issues too.
Does this card work in a PC, can you fill it to capacity with files (or test it with something like H2Testw)? There are so many fake cards out there, you can even end up with one “shipped from and sold by” amazon when they comingle and send you one from a 3rd party (you’d know because it would have a white sticker with barcode on it).
But if you recently had power issues, yeah I’d definitely try a different adapter. Unfortunately the adapter doesn’t always stop power issues from reaching the cam itself, so it is possible something burned out in the cam too.
I ordered a class 10 SD card. It finally allowed me to play back recordings, but after a short while I started getting the no video available at this time message. There is only 1.5 gb worth of recordings. I tried to restart the camera, reinsert the SD card, format the SD card, and still getting the message. Any ideas?
Class 10 isn’t an important spec for these cams. Getting a genuine, good quality SD card is the important part. If you want continuous recording, I’d also go with an endurance rated card. For event-only recording if it isn’t a super busy area, may be ok with a non-endurance (but still good brand) card.
If you got a fake card (which might actually only have 2GB of space on it) it would start to fail around the 1.5 to 1.8 GB mark. Not saying that’s the case here but it is pretty likely given how much counterfeiting is out there in the memory market.
What brand is the card and where did you get it from? If amazon, was it shipped and sold by amazon, or was it 3rd party (white sticker with barcode over the original barcode)?
I get this message and the timeline sits at 12:00:00am when I try to access a previous day’s SD Card video on the camera screen .
If I use the All Events screen it works fine.
My OGs do that same thing, but if you scroll back to a prior day event you can then navigate through them fine, I haven’t noticed it on the v4 but I don’t review previous day events on that one all that often.
If it was a fake 2GB card, shouldn’t it just record over the old footage when the limit is reached? I don’t know much about SD cards, I’m just wondering how that scenario would work because the card shows the correct capacity and takes much longer to format than it would take to format 2GB. Also now that this happened several times, it sometimes happens under 1GB and sometimes 3 or 4 GB. Like i said, I don’t know much about SD cards, but if this was a storage issue, wouldn’t you expect it to use up the same amount before it stops recording? This is super frustrating
No, when it hits 2GB (or whatever the real capacity is) any device will stop writing and have an error, because it has been told the card should hold more. The only way the cam knows when to loop and start overwriting is based on the capacity the card reports.
However your symptoms sound more like a card that is going bad and experiencing periodic write issues. I had a 32GB that I knew had a bad spot that I was using on a temporary cam and it would sometimes fail after a day and sometimes after an hour. Flash memory doesn’t necessarily write things sequentially to the same cells every time. I finally tossed it, more hassle than it was worth.
You can run it through an full overwrite format with the sdcard.org formatter and see if that helps. It will take a while but sometimes can resolve stuff like this. But eventually all cards will fail.
So i tried to record manually just to see if it would do the same thing. Next time i was about to format the card, it was at almost 11GB and i can keep recording without issues. Problem is, event recording still doesn’t let me play back events unless i format the card. Then It starts to work for like a day and then the message returns every time. I also noticed that whenever this message comes back, there’s a little “get cam plus” ad in my events list between the last event that I’m able to play and the rest of the events that I can’t.
Honestly, I was hoping this wouldn’t work. At least then, a new card that i ordered was a likely solution. I still hope that it is, but it’s the same kind of hope that you hope the bus might still come when you showed up a minute late. If the bus comes I’ll let you know : (
Posting some screen shots may help others understand the issue better and help you.
I don’t have a subscription and only use SD cards. The “get cam plus” ad shows up on my V4 as well.
Take a look at this post to see if it helps. The camera screen is from an OG and has slight differences to what you see on the V4 but the main functions are the same.
Recording manually saves to your phone or viewing device, not the SD card, so that’s not related at all. Your symptoms still sound like a bad SD card.
The “get cam plus” isn’t related, all non-subscribers see that in the event list.
I thought i set it to record to SD card but i guess that was continuous recording, not manual. It records continuously, but not in event mode.