I had a package on my porch but didn’t have notification on my phone so I went to find out when it came. This is where it gets strange. There were no events recorded on my Wyze cam or on my RING doorbell cam??
So, I went to my camera SD card and started playing back the video. I was jumping through it and saw the AMAZON van so I jumped back and let it play. It was playing fine and then when it got to 18:00:00 in the playback it then jumped to 18:01:01 so the time the package was delivered was jumped over. I even recorded the playback and it does the same thing. However, if I hit the rewind button it will jump back into the missing minute time and I can see the video is there and it can be played and recorded. It’s like if I get past that 18:00:01 point then it plays back normally.
A few questions:
Has anyone else seen this and is it a known behavior or bug?
Since my ring didn’t record an event when this happened either, is it possible that my network went down at this exact time which caused no cloud events to record and no notifications? But, since the video is on the SD card I can still see it because that doesn’t take a network connection?
Would the network going off cause the playback issue when viewing the SD card playback where it jumps forward a minute? Could it have put some bad marker in the data that causes the player to jump forward?
It’s just so strange that this happened exactly when an event was happening that should be recorded. The fact that neither program saved an event is making me think something network related happened but I’ve not seen this before so I thought I would ask. I also noticed in the recording that it doesn’t put a box around the van or person to identify then which is probably another clue that the network was disconnected .
I have the playback recording where it jumps and then one showing the video by starting after the time when it jumped. I’m just not sure how to upload them. I’m not sure they are needed but if they are, someone can remind me on the best way to upload them.
Thanks for your help and insight with this strange occurrence.