Have removed from CamPlus three times and re-add but still happening. Thought maybe it would only last 5 minutes, but it’s beyond 5 minute cool down, and I have CamPlus so shouldn’t matter anyway
Person detection originally quit working for day until raised motion way high, but suddenly started working as intended the next day, so lowering back down.
Detection zone seems like not recognizing as getting more videos, but might be because motion detection was raised so high.
Submitted log 786119 with screenshot of multiple videos not uploaded. Stopped at 9;40am and resumed by itself at 9:55am. Eleven (11) videos have question mark and not uoploaded ranging from 12-22 seconds
I’m seeing the same thing on my V3 cameras. I get the 0 second clips with just the green question mark. It just started happening after the last firmware update. Both cameras are subscribed to cam plus. It has to be something in that firmware. I never had this issue prior to updating to 4.36.10.2864
I’m not sure if that response about the cloud being fixed was for me but it hasn’t fixed my problem. Lost sound notifications again when reassigned my cam to CamPlus Lite. Still getting the event but no notification.
I’ve submitted two logs about this. They are 772974 and 772876
Cam V3Pro’s native Recent Events player\viewer has no “Jump to SD Card Video” capability.
The only way to Jump to the corresponding timestamp on the SD Card from the Event Video being played\viewed is to close the V3Pro UI, open the Events Tab UI, find the same Event Video in the Events list, play the video, and select the SD Playback icon in the Event Player\Viewer UI
My issue with the cam v2 is now fixed thank you! Think it just took a little time to sort it self out after I tested a couple of hours ago. Both cameras working. So wonderful, very relieved, thank you!
After the firmware update, my Pan v2 camera bricked up and the light stayed red. I could not reinstall it as the setup button would do nothing… not even factory reset it. Wyze is sending me a replacement and said it’s a known issue that has affected some Pan v2 cameras. As an aside, a brand new Pan v2 arrived today from Amazon. It refused to set up right out of the box. I pressed the setup button and there was dead silence… no “Ready to Connect,” nothing! It’s going right back to Amazon. I think I’m done with the Pop an v2 cameras until they get it right. I’m crossing my fingers that the replacement that WYZE is sending me works and setup actually does setup the camera.
[Mod Edit]Relocated to the correct firmware thread.
Before.this update, my floodlight cam was working fine, had a rule set so if my floodlight cam saw motion at night, it would turn on my front lights as well. After this update, every time the front lights turn off, flood light cam throws an alert for vehicle detected, and turns the front lights on for two minutes. At the two minute mark when the front lights turned off again, repeated with another alert and turned the lights back on. It was bad enough the cameras give alerts to lightning all the time but now just the lights they control. Had to turn off my rule off to keep from getting alerts every two minutes and stop my front yard lights from flashing on and off.
I wish the firmware updates were optional if they were not absolutely essential. Every time I get one, it screws things up. Now TWO Pan v2 cams are bricked and have to be replaced…. And one plug is worthless.
The Firmware updates are optional. None of these were forced updates. All require you to manually select to update or choose to not update and keep going.
I’m glad you clarified that because it seems like I have seen numerous references here over time to forced updates, yet I don’t recall encountering them.
Naturally, every time the app gets updated, I get the update prompt for every “1002” V2 camera on every single device that has the app installed. So lots of hitting “Don’t ask me again” and “Cancel”, but not the end of the world…
But my V3s are not even asking to update off of 4.36.9.139
Of course, now I’m conflicted, because lately I’m reading that to fully use a 256GB SD card, I will need to update. Did you really say that you got almost a month of V3 HD footage on one of those cards? Talk about needing to buy more toys…
True enough… but I update because I trusted that they were necessary and the firmware notes say that it will fix “bugs,” and sometimes address security issues. I’ve learned my lesson. No more updates!
Talk about needing to buy more toys… 