The device with the app is recognizing the network when you select the WiFi network, that is relayed to the cam and the cam then tries to use those credentials to log in.
When the WiFi Network page opens, does it have the WiFi SSID and Password already filled in or do you have to manually select a network and enter a password?
The wifi network is selected, but the password is not already filled in, but usually I can skip the password part as I did with my cam v3’s and that works just fine.
I don’t think you can log in any cams to a network that doesn’t use a password with the SSID. I don’t think this is even a possibility for V3 cams.
If you have your location GPS on (at least on Android) it should pull the SSID and Password for the network from the app login credentials and autofill both fields.
@billie, I sent a question to some of the more experienced users in the forum asking for some clarification on your issue. It appears I was mistaken about installing a Cam V3 on an open (no password) network. There are some Wyze devices that will not install on an open network, but the V3 doesn’t appear to be one of them. I learned something new today!
But, I haven’t found any confirmation if the V3Pro can be installed on an open network. It is so new I don’t know that anyone has tried that yet or tested it.
I think I’m able to do that because I register the MAC address directly onto the network before connecting the camera to the network without an SSID, since we don’t use SSID’s to connect to the network (we have to register our devices in a similar fashion - this is a university and that is a safety precaution).
There is currently a service outage on AWS servers causing widespread connection issues. There was also one yesterday. Not sure if these are contributing.
I am having the EXACT same issues with my new v3 pro. Out of the box it connected just fine but for the last two weeks I have to power cycle it and it’ll connect for about 10 seconds then go offline. It is 15ft from my router. All other devices work just fine. Today I deleted it and tried to set it up as if it were new and now it won’t connect to any of my 3 SSIDs. All 2.4GHz mode. Irritating!
Anyone got some problems when trying to set this thing up? For some reason anything above channel 11 on my wifi is rejected (can’t connect to wifi network it says). When I set channel to 6 (most popular among regular users and most crowded) it works fine. When I set channel 12 can’t connect. When set up first then switch to 12 camera is offline (error 90). Intersting that v2 and v3 are working fine, never had any issues with network.
I am using U6 Long Range access point, all advanced features are disabled, just medium power and WPA2, strong pass etc. Nothing fancy, all is set as advised above. I was using PiHole to filter some requests, but for the time of setup I have disabled even this thing, No luck, Can’t get the AP logs to get to the bottom of issue. Any ideas?
I’m going to assume that you are located in EU or Asia as you indicated you attempted channel 12. Wyze cams are engineered to US/CA WiFi specs. The radio supports 2.4 GHz channels 1-11 with 20 MHz channel spacing.
Your assumption is correct, this is EU. If the case is that only 1-11 channels are possible then v3Pro is different from previous models, v2 and v3 can connect via any channel supported by AP/router. However … I bought 2 cams and the other one is being used by my friend - he never had situation like this - 12 channel works fine (cheap router, just 2.4GHz b/g/n mixed mode) - how would you explain that?
The cam types must be different. I haven’t tried v2 on anything other than 1-11. I did try v3 Pro yesterday on 12 and 13 and got the same results as you.
Took some time, 2nd piece works same way ( friend had messy wifi and this was misleadning showing 12ch in use). So yes, v3Pro is bit diff in this matter.
Maybe there will be something new and stunning this morning PST Cheers!
PS.
My old v2 with sense bridge is now 4y old and still working.