I just got a brand new Wyze cam V3 and seeing SAME problem as well today. The camera was installed inside the garage last night. Updated firmware to latest 184.108.40.206.
Everything seemed to work last night til’ today. It’s close to lunch time now. The Wyze Cam v3 is staying in IR night vision. Plenty of light thru’ a window (window blind is down and closed) it should still be plenty light to have switched back to at least color night vision or even regular color vision.
I’ve tried switching between far/near for IR vision it doesn’t make any difference. The settings of night vision conditions to dark/dusk doesn’t make any difference at all.
I am finding I have to point the camera at the window where there’s very bright sunlight coming thru’ the window blind for IR vision to be turned off and switching back to full color vision.
If I turn OFF auto-night vision the camera immediately turns to full color vision.
Setting Night vision mode to ON forces night vision to always be on and the image will be in black and white. Setting it to AUTO will allow the camera to switch to color in the daytime. Setting night vision to OFF will keep the camera in color mode day and night, but if there isn’t enough light during the night the image will be black and too dark to see any detail
In your test, you stated you set the IR NV to ON. In this scenario, you are manually forcing the cam to activate the IR filter (making the video black and white) and activate the IR emitters depending on the settings (2 red dots on the cam face = near, 4 dots = far… Can only be seen in very dark conditions). In this scenario, there should have been NO color vision at all.
The ONLY time the cam will automatically switch based on ambient light is in AUTO mode.
What this tells me is that the app settings are not being translated to the cam immediately. The circumstances you describe happened to me in the past but we’re rectified by an app update.
What I found was that the green moon icon in the top right of the live view screen is much more responsive to changing the cam settings than the settings in the menus.
Test the cam at night in a dark room.
Set the cam up with the lights on and toggle the green moon (IR NV) to OFF.
Turn lights off and watch the video, should be a black pic with the lights off.
Keep lights off an tap the green moon 1 time to switch to Auto. Listen for the cam to click the filter in place and watch the front of the cam to see if red dots appear.
Turn the lights on and watch and listen for the cam to switch to daylight mode.
Tap the green moon again to turn the IR NV to ON. Should be black and white with lights on and off.
When the IR NV is on, go into the settings and make sure the settings are where you want:
IR Near : low IR NV illumination
IR Far: high IR NV illumination
Dusk: Auto Switch in low light
Dark: Auto Switch in total darkness
Then, go back to the live view and toggle the IR NV moon again to make sure the settings stuck.
If it still doesn’t come out of IR NV in Auto when the lights are on, the cam needs replaced under warranty.
Those two things are the same. There is the traditional night vision (black and white) where you can use the IR illuminators to light your scene if they are enabled or there is when night vision is off, and the view is in color. There is no “color night vision” and “regular color vision”.
The starlight sensor is the sensor within the camera and helps in all low light level situations, either the traditional night vision (b/w) and color are in use.
Same as above. There is no difference between color night vision and daylight color. The modes are:
Night Vision ON (black and white view where the IRs can be used to illuminate your scene)
Night Vision OFF (color view)
Night Vision AUTO (camera switches between night vision on and off on its own depending on your dusk or dawn settings)
Can you provide screenshots of your different lighting scenarios and note when you think the night vision mode should be on or off? I just want to clean up some terminology that’s being used to better help troubleshoot.
At night, the NV activates. However, in the morning when the light levels return, it does not shut off the IR mode. If the IR mode is manually shut off, and then Auto is turned back on, it will stay in daylight IR off color mode until the light levels lower to the threshold to turn them back on.
Being only a shade tree tech user, I would agree that this is a firmware issue. The coding has to get a light level reading from the cam sensor in order to trigger the mode switch. Theoretically, the on and off should be at the same light level or slightly overlapping so that it doesn’t sit there and constantly toggle in variable light conditions.
But, this is an extreme variance. You shouldn’t have to toggle it to get color.
Push a log on your cam and post it here so that it is available if the devs need it.
Thanks for the info. Any chance you could submit another log right after you perform the test (where you let camera go b/w mode first and move back to daylight) and noticed that it doesn’t switch back to color mode? Previous log only has 7/24 log.