Wyze v3 infrared lights not working

Wyze Cam V3 infrared lights not working on far or near settings. I have done every step in the troubleshooting guide, no change. Night vision is set to auto, and it looks like it is off. No matter how I try Far, Near, Auto, etc., all I see is darkness. Maybe an occasional bug flying by. I don’t know what else to try to get it on.

Is this affecting one or more cams?

Like you stated, it should be easy enough to turn them on or off manually.

What did support say?

Take a screen capture of you Advanced Settings page and post it here.

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