I use V3’s as baby monitors for my 1yo and 3yo and stream them on an Echo Show 8 while I work at night. So I can absolutely guarantee you that it should work because I use it every day.
I’m not sure what to recommend to you if you can’t even see the skill at all. I just checked on my app and it’s still showing up for me. Maybe try to clear the cache from the Alexa app, reboot your phone, and see if that helps it show up in the app for you.
I agree with you, The rep had to be just guessing or making things up, because what they said is absolutely not the case. I guess you could try another rep. I wouldn’t let the new rep know what the previous one told you though, but if they try to say the same thing, tell them you talked to multiple other people who are able to do stream Wyze Cam V3 on Echo Show 8, so you know that’s not the case. Even so, you previously saw the Wyze skill, and now it disappeared from your view, so you know the Wyze skill exists because you saw it, and they should help you figure out what happened to it at the very least.
So, it may be that Alexa doesn’t allow the Wyze Skill to be used if you aren’t in the USA. I wonder if there is a way to deny access to location or something to get it to work. Maybe trick Alexa into thinking you’re in the USA? It looks like the skills do try to see if you’re in an Alexa approved location:
It is a shame this still continues to be an issue. I raised it with both Amazon and Wyze. How can it be that none of these companies can fix this issue? I beg Wyze tonlook into this, so many other people having this issue and either get different cameras or they live without the Alexa integration. Please Wyze engineers come up with a solution.
I had same response after wyze troubleshooted my v3 not displaying on echo show8. It says there was a problem connecting. I have a older version of wyze camera from years ago and that shows fine on my echo show 8 but not my new v3 i just purchased. It works on wyze app fine for both but not on echo show 8 for new v3.
They shared with their team after collecting my info but i wish i could find a solution.