My 2 Wyze Cam v2 devices stopped recording events after recent firmware upgrade. My v3 cam continues to work fine (did not get an upgrade). Didn’t change anything else, and settings appear to be exactly the same. Upgrade seems to have downgraded the devices to a useless state. You can view through…

All 7 Wyze Cam v2 have stopped recording events as well. :thinking:

Same situation here. All 4 cams are no longer recording events. Only live view available. They were all recently updated.

Please take a look at the topic that is currently tracking this problem with the latest V2 Firmware release: [image] Wyze Cam v2 and Wyze Cam Pan Firmware 4.X.9.1433 Released 9/27/2022 (Slow Rollout) Wyze News Wyze Cam v2 and Wyze Cam Pan have a 4.X.9.1433 update releasin…

Hi @Frorsteig @mr.mr @bigblindbbq Sorry to hear that cameras are not working normally. Could you please provide me some logs and snapshots of your current recording settings please. Thank you so much!

I’m getting event recordings, but, Cam Plus detects all Vehicles as a Person. See photo. Frustrating since it keeps telling me there’s a person in my front yard, when only a vehicle is driving past. [Vehicles are People]

Thank you! Could you please pass me a log for this camera? THank you!

Hello @WyzeDesmond . I have submitted Log ID: 76219 w/ screenshots. Hope this helps towards a resolution. Thank you.

@bigblindbbq Are all 7 cameras subscribe to Camplus or Camplus Lite?

Not sure how to attach a log here, but I have sent in a log via App previously which I’m told goes directly to the engineering team only. They said it’s not a hardware or camera issue, but rather an AI issue. Never used to have this issue, started in early October. Used to work fine before, but now…

Thank you, may I have the log id please? I will have the AI team take a look.

Wyze Cam V2 stop event recording after upgrade

Cameras

SlabSlayer October 25, 2022, 4:33pm 4

Please take a look at the topic that is currently tracking this problem with the latest V2 Firmware release:

Topic		Replies	Views
Cameras not recording any events Cameras cam-pan-v1 , cam-v1-v2	24	4838	November 13, 2022
No event recordings Cameras important , not-platform-specific	12	1029	March 27, 2021
Events stopped recording on Sept 8th Cameras cam-v1-v2 , support , troubleshooting , product , video	15	1221	January 2, 2022
V3 and V2 fail to record AI events Cameras cam-v1-v2 , cam-v3	2	290	November 7, 2022
Events not recording all of a sudden Cameras cam-v1-v2 , support , troubleshooting , important , not-platform-specific	21	10098	April 7, 2022

Wyze Cam V2 stop event recording after upgrade

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