Wyze Cam v2 and Pan Cam v2 - 12-second recorded Events won't play

I have several entire days where my 12-second Events just hang when trying to view them. I have rebooted, unplugged, and nothing I do will play these videos. Is there a fix for it? I do not use an SD card.

What’s going on? Why won’t my videos play if they’re stored in the Wyze cloud and not on SD card?

Probably need more info. What are your reported download/upload speeds when testing at https://www.speedtest.net/ ?

It’s not my speed since other days are viewable. In this instance, June 30th through July 4th is NOT viewable and all days have a thumbnail for the recording. And when I state reboot, that’s the camera’s, iPhone, router, and modem.

DOWNLOAD Mbps
599.34
UPLOAD Mbps
9.73