This has got to be a bug. My cam pan 1 shows as offline, but works. I can connect and view and offline line viewing on SD card works as well. However, no events have recorded since January 4th. The other 5 cameras have not skipped a beat. We did have a power failure on the 4th.
It doesn’t happen very often at all for me, but when I get the occasional offline camera (cloud symbol) they usually still stream fine if I click on the live view, but can’t be controlled from the app like restarting, etc. I just have to hard reboot the camera by unplugging/replugging it and it comes back online.
Wyze has been trying to pinpoint the source of the “offline” but still streams anomaly. They have specifically requested users who experience this to email them Cam SD Logs:
It worked as you said. Next time I will send in the log. I forgot to do that.