Im with you Phil. I have a lot of Wyze products that work well, but the outdoor cameras are junk.
Though with the outdoor cams that aren’t working it would be worth a few hours or so just to try one or two firmware updates manually via the sd card if you haven’t. My v3 cam was acting really bad after the last firmware update so I did a slightly older rtsp one and its back to working great (also did a router reboot in there too).
I am on 4.16.2.37 for the base and 4.171.290 for the camera - you think that’s an issue?
Phil
I have tried flashing the base station with various firmware versions, including old ones that had worked in the past. It did not help.
Same here.
Same here
It’s funny how this is a well documented, known, and experienced ‘Offline’ issue with many Outdoor WyzeCam owners and users (myself included - who is experiencing yet another bout of Offline Outdoor Wyzecam frustration and disappointment - I’ll never buy these damn cameras again!). Why not FIX THIS ISSUE WYZECAM instead of pissing off your supporters?! This is BS.
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Welcome to Wyze…Gear for the Beta Tester.
I have two that are dead bricks. It is always the firmware upgrade that kills them.
Mine bricked when I tried to change to a different SSID on a different AP. I guess they can be set up once, then if you change anything they fail permanently.
You can set them up more than once but you have to delete it from your account before you try to set it up on a different SSID. That information is here.
Now that I have my base station on an ethernet connection to my router, things are much better (was hopeless when on wifi). Not ideal but at least the range from the base to the camera is pretty good, to compensate for the restriction in where I can have the base. That said, shawnmerrill, yes I agree it’s odd that they wouldn’t either acknowledge, or fix, or be more flexible with refunds than I have experienced. Still a Wyze fan overall, but a slightly grumpy one after this.
Ironically it is offline again and I can’t get it back since I am traveling (which is when I want the camera to work).
This has been a problem for me since day 1. The base station has to be on the other side of the wall to get a connection. I have had NEST, Blink and Generic IP cameras and this one is the worst. I have more or less given up on getting a constant connection. Bring the camera inside, no walls to pass through, it’s all good. And this is in an apartment so we’re talking about 25 feet to transmit the signal from outdoors. So happy they have a Canadian store now, eh?
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I have had the same issues with all 8 of the the outdoor cams - AND there is no fix to do anything remotely.
Locally I can switch the cameras off and on but even so sometimes they need a reset and reinstall!
I was having great success with the pan cameras until recently, and the same thing - can not fix it remotely.
A simple firmware fix could have the cameras themselves fix it with a restart if lost connection.
I have two houses I monitor and these glitches are VERY problematic!
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I have both v2 and v3 cams, and they all go offline periodically for no reason. It is annoying. Sometimes they come back on hours later, but not always.
Often when it is offline, I still get motion notification, but will never be able to access it.
I have a suspicion that the cameras are more prone to go offline and not be able to come back online when it uploads clips to the cloud.
Overall the Wyze cams are frustrating to use, especially when they’re mounted where they’re not easily accessible. What a headache.
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I was thinking of a thermostat but after this there’s no way. I’m going with an Emerson sensi. More $$ but with freezing temps all winter it has to be reliable. Trouble is you end up with multiple apps for the home which I hoped to avoid.
No way I would go with Wyze…I use Emerson Sensi and never had an issue. It just works!!!
Another lesson in how cheap = crap 99% of the time.
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I have set out my complaints about the Outdoor Cam and base several times on this forum, but FYI it started performing ok about 6 months ago. I think ditching the WiFi connection between the Base and my Router may have done the trick, using an Ethernet cable instead. Not ideal but it does at least seem to work consistently now, so might be worth a try for others.