Same issue here 6 cams ok/1 outdoor is the only one showing offline. I reached out via email to Wyze to inform/ask for possible resolution. Rather promptly I received a reply with series of steps and now happy to report it rectified the offline issue!
BTW, regarding ‘power cycle your Wyze Cam Outdoor’ portion, the first time didn’t work so I tried again however leaving the unit powered off longer and it worked like a charm!
Here you are, good luck!
From Wyze wizards team:
- Check your app is up to date (https://support.wyzecam.com/hc/en-us/articles/360024852172-Release-Notes-Firmware).
- Please try to log out, force close the app, reboot the phone, and log back in.
If this still doesn’t resolve your issue, please power cycle your camera.
To power cycle your Wyze Cam Outdoor:
- On the back of the camera, flip the power switch to the Off position.
- If connected to a power source, unplug the cord from the camera.
- Wait 30 seconds. (my 2nd try I waited longer & offline issue resolved)
- Flip the camera’s power switch back to the On position