Hello,
Has anyone experienced a blue’ish live stream screen?
I have just purchased a couple of Wyze CAMs and this particular one (straight out-of-the-box) displays a blue’ish screen.
Is this faulty or something? Should it be RMA’ed?
Anyone? Thank you.
In comparison to a normal screen which the two CAMs are placed side-by-side:
That looks like a possible replacement case.
Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, please file a Support Request.
Like DPR wrote - Start a replacement ticket, I’d do it from the camera, include a log and picture. Then follow it up through the link DPR provided.
Thanks for the replies guys.
For some reasons, this blue’ish video issue has gone away after I powered it down, brought home from the office, re-powered up and used.
I did do a number of re-power cycles in the office earlier however it did not help. Strange.
